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Continual service improvement manager : careers in IT service management /
The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progressi...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Wiltshire, England :
BCS,
2015.
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| Colección: | BCS Guides to IT Roles.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks. |
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| Descripción Física: | 1 online resource (130 pages) : illustrations, tables |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781780172255 1780172257 1780172249 9781780172248 1780172265 9781780172262 1780172273 9781780172279 |