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Peter Drucker's five most important questions : enduring wisdom for young leaders /
This book provides insightful guidance and stirring inspiration for today's leaders and entrepreneurs. By applying Drucker's leadership framework in the present context of today's leaders and those who lead with them, it is an essential resource for people leading, managing and workin...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
Wiley,
[2015]
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Title Page; Copyright; Contents; Foreword ; Introduction ; About Peter F. Drucker; Why Self-Assessment?; The Five Most Important Questions; Encourage Constructive Dissent; Creating Tomorrow's Society of Citizens; Question 1 What Is Our Mission?; It Should Fit on a T-Shirt; Make Principled Decisions; Keep Thinking it Through; What is our Mission?; What is Your Mission?; Millennial Takeaway; Question 2 Who Is Our Customer?; Identify the Primary Customer; Identifying Supporting Customers; Know Your Customers; Who is our Customer?; Customers at the Center of Everything!
- Millennial TakeawayQuestion 3 What Does the Customer Value?; Understand Your Assumptions; What Does the Primary Customer Value?; What do Supporting Customers Value?; Listen to Your Customers; What Does the Customer Value?; Creating Customer Value: How Well is Your Brand Helping Customers?; Millennial Takeaway; Question 4 What Are Our Results?; Look at Short-Term Accomplishments and Long-Term Change; Qualitative and Quantitative Measures; Assess What Must be Strengthened or Abandoned; Leadership is Accountable; What are our Results?; What are our Results?
- Drucker's Pillars of How to Examine ResultsThe Importance of a Values Filter; The Prism of Your Beliefs; Millennial Takeaway; Question 5 What Is Our Plan?; Goals are Few, Overarching, and Approved by the Board; Objectives are Measurable, Concrete, and the Responsibility of Management; Five Elements of Effective Plans; Build Understanding and Ownership; Never Really be Satisfied; What is our Plan?; Planning for Sustainability: The Story of MI Casa; A Plan for Leadership; A Plan That Is Customer Centered and Results Oriented; A Plan Based on a Mission for Changing Times.
- A Plan That Is Culturally Centered and InclusiveA Plan Informed by Learning That Ensures Future Success; A Plan That Sustains; Millennial Takeaway; Transformational Leadership; Millennial Takeaway; The Self-Assessment Process; Suggested Questions to Explore; Question 1: What is our Mission?; What Are We Trying to Achieve?*; What Are the Significant External or Internal Challenges, Opportunities, and Issues?; Does Our Mission Need to Be Revisited?*; Question 2: Who is our Customer?; Who Are Our Customers?; Have Our Customers Changed?*; Should We Add or Delete Some Customers?*
- Question 3: What Does the Customer Value?What Do Our Customers Value?; Question 4: What are our Results?; How Do We Define Results for Our Organization?*; To What Extent Have We Achieved These Results?*; How Well Are We Using Our Resources?*; Question 5: What is our Plan?; What Have We Learned, and What Do We Recommend?*; Where Should We Focus Our Efforts?*; What, If Anything, Should We Do Differently?*; What Is Our Plan to Achieve Results for the Organization?*; What Is My Plan to Achieve Results for My Group or Responsibility Area?*; Notes; Definition of Terms; Additional Resources.