Nine keys to world-class business process outsourcing /
"Business Process Outsourcing (BPO)-- the sourcing of business services through external third parties--is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small en...
Clasificación: | Libro Electrónico |
---|---|
Autores principales: | Lacity, Mary Cecelia (Autor), Willcocks, Leslie (Autor) |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
London :
Bloomsbury,
2015.
|
Temas: | |
Acceso en línea: | Texto completo |
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