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The Strategic Use of Stories in Organizational Communication and Learning.
Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this groundbreaking book presents a cutting edge approach to improving organizational communication. Drawing on his extensive experience as an organizational development cons...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken :
Taylor and Francis,
2014.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of Tables and Figures; List of Exercises; Acknowledgments; Part I. Frameworks; 1. Introduction; 2. A Working Model of Stories; 3. Organizational Communication: Broadcasting Signals; 4. Case Study: Dreyer's Ice Cream; 5. Organizational Learning: Building Bridges; 6. Case Studies: DTE Energy and Jeff Bukantz; Part II. Interviews; 7. Introduction to the Interviews; 8. Interview with Bernice Moore, CTB/McGraw-Hill; 9. Interview with Robert Kraska, DTE Energy; 10. Interview with Sherrie Cornett, Dreyer's Ice Cream.
- 11. Interview with Marty Fischer, Starbucks Coffee12. Interview with Father Marus, Woodside Priory School; Part III. The Competency Map; 13. Introduction to the Competency Map; 14. The Core; 15. The Process Ring; 16. The Interaction Ring; 17. Summary; Appendix: Folktale Illustrating Principles of Active Listening; Suggested Reading; Index; About the Author.