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Problem Management : an implementation guide for the real world.

Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and manager...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hall, Michael G.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Swindon : BCS Learning & Development Limited, 2014.
©2014
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Acceso en línea:Texto completo
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