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Problem Management : an implementation guide for the real world.
Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and manager...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Swindon :
BCS Learning & Development Limited,
2014.
©2014 |
| Temas: | |
| Acceso en línea: | Texto completo Texto completo |
| Sumario: | Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses. |
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| Descripción Física: | 1 online resource (192 pages) |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781780172422 1780172427 9781780172439 1780172435 1780172419 9781780172415 |