Designing a successful KM strategy : a guide for the knowledge management professional /

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Barnes, Stephanie
Otros Autores: Milton, N. J. (Nick J.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Medford, NJ : Information Today, Inc., 2014.
Temas:
Knowledge management.
Organizational learning.
Organizational change.
Gestion des connaissances.
Apprentissage organisationnel.
Changement organisationnel.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Gestion de l'information.
Politique de l'entreprise.
Réseaux d'information.
Veille technologique.
Knowledge management
Organizational change
Organizational learning
Wissensmanagement
Organisatorisches Lernen
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Dedication
  • Acknowledgments
  • Foreword
  • Introduction
  • What exactly is knowledge management, and why do we need it?
  • The knowledge manager role
  • Making the case for a knowledge management strategy
  • The ten principles behind your KM strategy
  • Identifying the underlying business drivers
  • Knowledge management vision and scope
  • Critical knowledge areas
  • Assessing the current state of KM in your organization
  • Knowledge management framework
  • Information and content management
  • Knowledge management technology
  • Change management
  • Pilot projects
  • Making the business case and determining ROI
  • The guerrilla strategy
  • A retention-based knowledge management strategy
  • Building the implementation team
  • Final words
  • Appendix A: communication plan template
  • About the authors
  • Index.

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