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The Regulation of Water and Waste Services : an Integrated Approach (Rita-Ersar).

The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Baptista, Jaime Melo
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Place of publication not identified] : IWA Publishing, 2014.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Baptista, Jaime Melo. 
245 1 4 |a The Regulation of Water and Waste Services :  |b an Integrated Approach (Rita-Ersar). 
264 1 |a [Place of publication not identified] :  |b IWA Publishing,  |c 2014. 
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520 |a The public water supply, urban wastewater and urban waste management services are essential to the well-being of citizens, public health and economic activities. These are generally provided under natural or legal monopoly, so there is no incentive for utilities to search for greater efficiency and effectiveness and as such there is an increasing prevalence of such risks for users. For these reasons, society can significantly benefit from the existence of regulatory intervention capable of introducing greater balance in the relationship between utilities and their users. The Regulation of Water and Waste Services: An Integrated Approach (Rita-Ersar) presents a practical integrated regulatory approach to these water and waste services. This approach is called the ARIT-ERSAR model and it is capable of contributing to the promotion of access by citizens to these services that is tending towards the universal. These services are provided with suitable quality by utilities at socially acceptable prices and with an acceptable level of risk. This approach consists of a regulation model with two major areas of intervention: structural regulation of the sector and regulation of the performance of the utilities. The components of structural regulation are contributions to organisation, legislation, information and sectoral capacity building. The performance regulation of utilities consists of legal and contractual regulation, economic regulation, quality of service regulation, drinking water quality regulation and user interface regulation. 
588 0 |a Vendor-supplied metadata. 
505 0 |a Cover; Copyright; Contents; List of figures; Foreword from an international perspective; Foreword from a national perspective; Author's note; Acknowledgements; About the author; Chapter 1: Introduction; Chapter 2: Water and waste services; 2.1 Introductory Note; 2.2 Obligations for Water and Waste Public Services; 2.3 Characteristics of the Water and Waste Services; 2.4 Stakeholders in the Water and Waste Services Sectors; 2.5 Necessary Systems for Water and Waste Services; 2.6 Linking the Services with Water Resources and the Environment; 2.7 Challenges for Water and Waste Services. 
505 8 |a 2.8 Rights of Water and Waste Services Users2.9 Summary; Chapter 3: Public policies for water and waste services; 3.1 Introductory Note; 3.2 International Framework; 3.3 Public Policy Components; 3.3.1 Overview; 3.3.2 Adoption of strategic plans for the sectors; 3.3.3 Definition of the legislative framework; 3.3.4 Definition of the institutional framework; 3.3.5 Definition of the governance models for the services; 3.3.6 Definition of the access targets and the quality of service goals; 3.3.7 Definition of the tariff and tax policy; 3.3.8 Provision and management of the financial resources. 
505 8 |a 3.3.9 Construction of the infrastructure3.3.10 Improving the structural and operational efficiency; 3.3.11 Human resource capacity building; 3.3.12 Promotion of research and development; 3.3.13 Development of the economic activity; 3.3.14 Introduction of competition; 3.3.15 Protection, awareness and involvement of the users; 3.3.16 Provision of information; 3.4 Role of Regulation in Public Policies; 3.5 Summary; Chapter 4: Setting up a regulatory authority; 4.1 Introductory Note; 4.2 Need for Regulation of Services; 4.3 Regulation Objectives; 4.4 Regulatory Mission and Mandate. 
505 8 |a 4.5 Characteristics of the Regulatory Authority4.5.1 Overview; 4.5.2 Regulatory principles; 4.5.3 Regulatory independence; 4.5.4 Regulatory duties; 4.5.5 Regulatory powers; 4.5.6 Regulatory scope; 4.5.7 Public disclosure of accounts; 4.6 Organisational Structure of the Regulatory Authority; 4.6.1 Overview; 4.6.2 Management body; 4.6.3 Advisory body; 4.6.4 Supervisory body; 4.6.5 Organisational model; 4.7 Resources of the Regulatory Authority; 4.7.1 Overview; 4.7.2 Human resources; 4.7.3 Financial resources; 4.7.4 Physical and technological resources; 4.8 Summary. 
505 8 |a Chapter 5: Integrated regulatory approach5.1 Introductory Note; 5.2 Integrated Approach to Regulation; 5.3 Structural Regulation of the Sectors; 5.3.1 Overview; 5.3.2 Regulatory contribution to the organisation of the sectors; 5.3.3 Regulatory contribution to the legislation of the sectors; 5.3.4 Regulatory contribution to the information of the sectors; 5.3.5 Regulatory contribution to the capacity building of the sectors; 5.4 Behavioural Regulation of the Utilities; 5.4.1 Overview; 5.4.2 Legal and contractual regulation; 5.4.3 Economic regulation; 5.4.4 Quality of service regulation. 
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650 0 |a Water-supply  |x Law and legislation. 
650 0 |a Refuse and refuse disposal  |x Law and legislation. 
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650 7 |a Water-supply  |x Law and legislation  |2 fast 
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