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019 |
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|a 893332986
|a 1162210435
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|a 9781118933350
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|a (OCoLC)896833655
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|a HD57.7
|b .V3597 2015
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|a 658.4/092
|2 23
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|a BUS071000
|2 bisacsh
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|a UAMI
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|a Van Gorder, Chris,
|e author.
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245 |
1 |
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|a The frontline leader :
|b building a high-performance organization from the ground up /
|c Chris Van Gorder.
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|a First edition.
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264 |
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|a San Francisco, California :
|b Jossey-Bass,
|c [2015]
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264 |
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|c Ã2015
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|a 1 online resource (208 pages)
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
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|a Includes index.
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|a Print version record.
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|a Cover; Title Page; Copyright; Contents; Acknowledgments; Introduction; Chapter 1 Know Your People; Fly-Bys Don't Count; Roll Up Your Sleeves and Get Dirty; Do Your Dance; Make It Real with Questions and Answers; Stay Accessible; Keeping Employees Current; Be Yourself; The Job Never Ends; Taking Action; Chapter 2 Get Outside Yourself; See Yourself as a Trainee Again; Engage Even More Deeply; Lean on Your Partners; Build a Team Early; "We," Not "I"; Love Your People; Taking Action; Chapter 3 The Credibility Factor; Make It Visible and Meaningful; Act Repeatedly; Help Is on the Way.
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|a Taking ActionChapter 4 Tell Stories; Talk About the Front Line; Tell Your Own Stories; Use Your Storytelling Skills to Explain; Invite Employees to Tell Stories Too; Getting Inspired Together; Taking Action; Chapter 5 Create a Culture of Advocacy; Manage Down; Give Employees a Voice; Take Employee Feedback Seriously; Empower Employees to Assist in Change; Give People the Tools They Need to Succeed; Raise the Bar; Taking Action; Chapter 6 Take Care of the Me -- Commit to a Philosophy, Not a Policy; Stick with the Philosophy in Tough Times; Create Structures That Support "No Layoffs."
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|a Care for People Beyond the WorkplaceGive More, Get More; Taking Action; Chapter 7 Hold People Accountable; Make Leaders Formally Accountable; Create Your Own Standards; Spread the Gospel of Accountability; Lay Down the Law; Provide Resources; Reward Good Performance; Spiraling Upward; Taking Action; Chapter 8 Build Loyalty and Engagement from the Middle; Develop Middle Managers Yourself; Let Managers Lead; Get Personal; Share the Power-and the Credit; Taking Action; Chapter 9 Bring People Together; Bridge Information Gaps; Mobilize Collaboration Proactively.
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|a Engender Collaboration Proactively Throughout the RanksTake Your Time; Taking Action; Chapter 10 Ask What If? -- Make Contingency Planning a Way of Life; Address Big-Picture Threats; Rally Your People; Always Fall Up; Taking Action; Conclusion; Notes; About the Author; Index; More from Wiley; EULA.
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|a Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America''s most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkabl.
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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0 |
|a Leadership.
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650 |
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|a Corporate culture.
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650 |
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|a Communication in organizations.
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650 |
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6 |
|a Leadership.
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650 |
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6 |
|a Culture organisationnelle.
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650 |
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|a Communication dans les organisations.
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650 |
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7 |
|a BUSINESS & ECONOMICS
|x Leadership.
|2 bisacsh
|
650 |
|
7 |
|a Communication in organizations
|2 fast
|
650 |
|
7 |
|a Corporate culture
|2 fast
|
650 |
|
7 |
|a Leadership
|2 fast
|
758 |
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|i has work:
|a The front-line leader (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCFxBBPJt8QHF37DG3g8vh3
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
776 |
0 |
8 |
|i Print version:
|a Van Gorder, Chris.
|t Frontline leader.
|b First edition.
|d San Francisco : Jossey-Bass, a Wiley Brand, [2015]
|z 9781118933343
|w (DLC) 2014025446
|w (OCoLC)896482643
|
856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1813819
|z Texto completo
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938 |
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|a Askews and Holts Library Services
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