Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Levett, James M., 1949- (Autor), Burney, Robert G., 1936- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, 2011.
Temas:
Medical care > Standards.
Medical care > Quality control.
Total quality management.
Delivery of Health Care > standards
Quality Assurance, Health Care
Total Quality Management
Total Quality Management > standards
Soins médicaux > Qualité > Contrôle.
Qualité totale.
Soins médicaux > Normes.
Medical care > Quality control
Medical care > Standards
Total quality management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Quality management systems in healthcare : what are they and why are they useful?
  • Background and introduction to the ISO family of standards
  • Practical aspects of setting up a quality management system : how-to-do-it
  • ISO and the culture of a healthcare organization
  • Incorporating quality tools and techniques
  • Clinical integration as facilitated by a quality management system
  • Using ISO 9001 as the foundation for a performance improvement system
  • Experience with ISO 9001 in a multi-specialty clinic
  • ISO 9001 at the state department
  • Experience with ISO 9001 in healthcare organizations
  • Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs.

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