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Problem Manager : Careers in IT service management.
Problem management is about finding permanent solutions to technical problems and recurring incidents in a business''s IT infrastructure. This practical book describes the problem manager role in depth including purpose, required skills and career progression. It also covers relevant tools...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Swindon :
BCS Learning & Development Limited,
2014.
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| Colección: | BCS Guides to IT Roles.
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | Problem management is about finding permanent solutions to technical problems and recurring incidents in a business''s IT infrastructure. This practical book describes the problem manager role in depth including purpose, required skills and career progression. It also covers relevant tools, standards and frameworks. |
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| Descripción Física: | 1 online resource (241 pages). |
| ISBN: | 9781780172385 1780172389 |