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Consumer ADR in Europe.
This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
Bloomsbury Publishing,
2012.
|
| Colección: | Civil justice systems.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Hodges, Christopher. | |
| 245 | 1 | 0 | |a Consumer ADR in Europe. |
| 260 | |a London : |b Bloomsbury Publishing, |c 2012. | ||
| 300 | |a 1 online resource (516 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Civil Justice Systems | |
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a 9781849463485.pdf; Prelims; Summary Contents; Detailed Contents; List of Tables and Figures; Contributors; Interviewees; Abbreviations; Introduction; 1. Alternative Dispute Resolution for Consumers in the European Union; 2. Belgium; 3. France; 4. Germany; 5. Lithuania; 6. The Netherlands; 7. Poland; 8. Slovenia; 9. Spain; 10. Sweden; 11. The United Kingdom; 12. Best Practice in Customer Care in the UK; 13. Cross-border Consumer ADR; 14. Empirical Findings; 15. Findings and Conclusions; Commission Recommendation of 30 March 1998 (98/257/EC). | |
| 505 | 8 | |a Commission Recommendation of 4 April 2001 (2001/310/EC)European Code of Conduct for Mediators; French Charter of Consumer Mediation. | |
| 520 | |a This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes. Use of the techniques of mediation, conciliation and adjudication are noted. It also covers EU measures on consumer ADR, and 2011 proposals for legislation on ADR and ODR. Data on volumes, cost and. | ||
| 504 | |a Includes bibliographical references. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Dispute resolution (Law) |z Europe. | |
| 650 | 0 | |a Consumer protection |x Law and legislation |z Europe. | |
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| 650 | 7 | |a Consumer protection |x Law and legislation |2 fast | |
| 650 | 7 | |a Dispute resolution (Law) |2 fast | |
| 651 | 7 | |a Europe |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJxCxPbbk4CPJDQJb4r6rq | |
| 700 | 1 | |a Benöhr, Iris. | |
| 700 | 1 | |a Creutzfeldt-Banda, Naomi. | |
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| 776 | 0 | 8 | |i Print version: |a Hodges, Christopher. |t Consumer ADR in Europe. |d London : Bloomsbury Publishing, ©2012 |z 9781849463485 |
| 830 | 0 | |a Civil justice systems. | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1772969 |z Texto completo |
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