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Consumer ADR in Europe.

This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hodges, Christopher
Otros Autores: Benöhr, Iris, Creutzfeldt-Banda, Naomi
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Bloomsbury Publishing, 2012.
Colección:Civil justice systems.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, the Netherlands, Poland, Slovenia, Spain, Sweden and the United Kingdom as well as emerging pan-EU dispute resolution schemes. Use of the techniques of mediation, conciliation and adjudication are noted. It also covers EU measures on consumer ADR, and 2011 proposals for legislation on ADR and ODR. Data on volumes, cost and.
Descripción Física:1 online resource (516 pages)
Bibliografía:Includes bibliographical references.
ISBN:9781847319418
1847319416