Leadership communication : how leaders communicate and how communicators lead in today's global enterprise /
The quality of leadership in any organization--business, social, military, and government--is enhanced or limited by the quality of its leadership communication. The authors of this book, both of whom are experienced in the practice and study of enterprise communication, assert that leadership is gi...
Clasificación: | Libro Electrónico |
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Autores principales: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2014.
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Edición: | First edition. |
Colección: | 2014 digital library.
Public relations collection. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Part I. The new model CCO: grasping the opportunity
- 1. What's in it for you?
- 2. Leadership is communication
- 3. Leadership traits
- 4. How communicators lead in the C-suite
- 5. Influence: replacing and reasserting "control"
- Part II. The influential CCO: skills and competence
- 6. Listening: where communication begins
- 7. Culture: understanding and influencing
- 8. CEO letter: leadership's cardinal communication
- 9. Language and presentation
- 10. Limits: corporate governance
- Part III. The working CCO: leadership in context
- 11. Crisis basics: "Topic A bad news" and the CCO
- 12. Crisis communication strategies and execution
- 13. Pre-crisis intelligence: SEC risk factors
- 14. Sustainable business communication: financial, social, and civic
- 15. Continuing the trustworthy deal
- References
- Index.