Work overload! : redesigning jobs to minimize stress and burnout /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gryna, Frank M. (Autor)
Otros Autores: Hytinen, Annemieke (Editor ), O'Mara, Paul (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Temas:
Job stress.
Work and family.
Work > Psychological aspects.
Work > Physiological aspects.
Stress dû au travail.
Travail et familles.
Travail > Aspect psychologique.
Travail > Aspect physiologique.
Job stress
Work and family
Work > Physiological aspects
Work > Psychological aspects
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Table of Contents
  • List of Figures and Tables
  • Preface
  • Acknowledgments
  • 1 How Serious Is the Work Overload Issue?
  • 2 What Are the Causes of Work Overload?
  • 3 Why Study Waste in a Process?
  • 4 How Can We Redesign Work at the Process Level to Eliminate Work Overload?
  • 5 How Do the Mental Demands of Work Contribute to Work Overload?
  • 6 How Can We Redesign Work at the Job Level?
  • 7 How Do We Match Work to People?
  • 8 How Do We Achieve Participation and Empowerment of Employees to Reduce Work Overload?
  • 9 How Can Middle Managers Handle Work Overload in Daily Operations?
  • 10 What Is the Role of Upper Management in Work Overload?
  • 11 What Are Work and Family Issues in Overload?
  • 12 What Do We Do Next?
  • Appendix A Can't We Act Tomorrow on Work Overload?
  • Appendix B List of Actions by Middle Management
  • Appendix C List of Actions by Upper Management
  • Appendix D Actions to Minimize Work Overload
  • Appendix E Stress Reducing Techniques
  • References
  • About the Author
  • Index.

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