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Work overload! : redesigning jobs to minimize stress and burnout /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gryna, Frank M. (Autor)
Otros Autores: Hytinen, Annemieke (Editor ), O'Mara, Paul (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Gryna, Frank M.,  |e author. 
245 1 0 |a Work overload! :  |b redesigning jobs to minimize stress and burnout /  |c Frank M. Gryna ; acquisitions editor, Annemieke Hytinen ; project editor, Paul O'Mara. 
264 1 |a Milwaukee, Wisconsin :  |b ASQ Quality Press,  |c 2004. 
264 4 |c ©2004 
300 |a 1 online resource (232 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
520 8 |a Annotation  |b The challenges of a globalized market, increasing customer demands, and changing technologies are making business more complicated and leaving employees feeling overwhelmed. Many feel that this work overload is an unfortunate side effect of success, and one that cannot be avoided. Work Overload: Redesigning Jobs to Minimize Stress and Burnout not only argues that this is entirely untrue, but sets forth a clear and easy to follow guideline for overcoming and then preventing work overload in any business. Renowned best-selling author Frank M. Gryna reasons that much of work overload is due to the waste and the inherent ineffectiveness found in most every position. Gryna maintains that overload is a failure in the design of the work, not the worker. To eliminate and ultimately prevent overload, we must find the areas of waste, eliminate them, and then use the resources that have been freed up to prevent overload from happening again. This is not a psychological book intended to motivate employees to love their job, handle stress, and be more productive. Rather it is intended to create a real system that is more effective and less overwhelming for the employees. Gryna also tackles the issue of getting buy-in from upper management, which is crucial for any successful organizational change. Preview a sample chapter from this book along with the full table of contents by clicking here. You will need Adobe Acrobat to view this pdf file. 
505 0 |a Table of Contents -- List of Figures and Tables -- Preface -- Acknowledgments -- 1 How Serious Is the Work Overload Issue? -- 2 What Are the Causes of Work Overload? -- 3 Why Study Waste in a Process? -- 4 How Can We Redesign Work at the Process Level to Eliminate Work Overload? -- 5 How Do the Mental Demands of Work Contribute to Work Overload? -- 6 How Can We Redesign Work at the Job Level? -- 7 How Do We Match Work to People? -- 8 How Do We Achieve Participation and Empowerment of Employees to Reduce Work Overload? -- 9 How Can Middle Managers Handle Work Overload in Daily Operations? 
505 8 |a 10 What Is the Role of Upper Management in Work Overload? -- 11 What Are Work and Family Issues in Overload? -- 12 What Do We Do Next? -- Appendix A Can't We Act Tomorrow on Work Overload? -- Appendix B List of Actions by Middle Management -- Appendix C List of Actions by Upper Management -- Appendix D Actions to Minimize Work Overload -- Appendix E Stress Reducing Techniques -- References -- About the Author -- Index. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Job stress. 
650 0 |a Work and family. 
650 0 |a Work  |x Psychological aspects. 
650 0 |a Work  |x Physiological aspects. 
650 6 |a Stress dû au travail. 
650 6 |a Travail et familles. 
650 6 |a Travail  |x Aspect psychologique. 
650 6 |a Travail  |x Aspect physiologique. 
650 7 |a Job stress  |2 fast 
650 7 |a Work and family  |2 fast 
650 7 |a Work  |x Physiological aspects  |2 fast 
650 7 |a Work  |x Psychological aspects  |2 fast 
700 1 |a Hytinen, Annemieke,  |e editor. 
700 1 |a O'Mara, Paul,  |e editor. 
758 |i has work:  |a Work overload (Text)  |1 https://id.oclc.org/worldcat/entity/E39PD3G9Fx7FM44xdtDpwjxCHy  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |a Gryna, Frank M.  |t Work overload! : redesigning jobs to minimize stress and burnout.  |d Milwaukee, Wisconsin : ASQ Quality Press, ©2004  |h xv, 216 pages  |z 9780873896245 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3002525  |z Texto completo 
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