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Juran, quality, and a century of improvement /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Stephens, Kenneth S. (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Colección:Best on quality ; Volume 15.
Book Series of the International Academy for Quality.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface
  • About the Editor
  • Acknowledgements
  • Section I Tribute to Dr. Joseph M. Juran
  • Brief Biographical Synopsis for Dr. Joseph M. Juran
  • The Juran Institute
  • The Juran Center for Leadership in Quality
  • The Juran Medal and CEO Recipients
  • Global Influence
  • Section II Selected Works of Dr. Joseph M. Juran
  • The Two Worlds of Quality Control
  • Quality Problems, Remedies, and Nostrums
  • The QC Circle Phenomenon
  • Operator Errors-Time for a New Look
  • Mobilizing for the 1970s
  • Management Interface
  • The Non-Pareto Principle-Mea Culpa.
  • That Uninterested Top Management
  • Japanese and Western Quality-A Contrast
  • Quality Control in Service Industries
  • Product Quality-A Prescription for the West
  • The Quality Trilogy- A Universal Approach to Managing for Quality
  • The Upcoming Century of Quality
  • Index.