Making change work : practical tools for overcoming human resistance to change /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Palmer, Brien, 1952- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, 2003.
Temas:
Organizational change.
Changement organisationnel.
Organizational change
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Table of Contents
  • List of Figures and Tables
  • Preface
  • Introduction
  • Measure Your Organization's Readiness for Change
  • Making Change Work: A Model for Overcoming Human Resistance to Change
  • Step 1: Leading Change
  • Step 2: Creating a Shared Need
  • Step 3: Shaping a Vision
  • Step 4: Mobilizing Commitment
  • Step 5: Monitoring Progress
  • Step 6: Finishing the Job
  • Step 7: Anchoring Change in Systems and Structures
  • Conclusion
  • Bibliography and Resources
  • Reader Feedback
  • Index.

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