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Strategic six sigma for champions : keys to sustainable competitive advantage /
Annotation
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2006.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
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| 100 | 1 | |a Reidenbach, R. Eric, |e author. | |
| 245 | 1 | 0 | |a Strategic six sigma for champions : |b keys to sustainable competitive advantage / |c R. Eric Reidenbach and Reginald W. Goeke. |
| 264 | 1 | |a Milwaukee, Wisconsin : |b ASQ Quality Press, |c 2006. | |
| 264 | 4 | |c ©2006 | |
| 300 | |a 1 online resource (147 pages) : |b illustrations, tables | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Table of Contents; List of Figures and Tables; Preface; Introduction; 1 Value Matters; 2 Value Tools; 3 Identifying Critical Processes for Value Enhancement; 4 Good Measurement Begins with Focus; 5 Asking the Right Questions; 6 Questionnaire Construction; 7 Sampling and Data Collection; 8 Premodeling Issues; 9 Monitoring Changes in Value Gaps; 10 Keys to the Strategic Deployment of Six Sigma; Glossary; References; Index. | |
| 520 | 8 | |a Annotation |b "This book has two objectives. The first is to provide the reader with an approach for using the voice of the customer to identify Six Sigma projects and to guide their conduct. The second objective is to show the reader how to obtain the correct voice of the customer - customer value." "Customer value is not new; what is new is our ability to measure it. And with this newly discovered ability to measure customer value comes an opportunity to inform Six Sigma projects and initiatives to make them more responsive to customer needs and more responsive to the organization's bottom line."--Jacket | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Quality of products |x Evaluation. | |
| 650 | 0 | |a Six sigma (Quality control standard) | |
| 650 | 0 | |a Total quality management. | |
| 650 | 0 | |a Performance technology. | |
| 650 | 2 | |a Total Quality Management | |
| 650 | 6 | |a Qualité des produits |x Évaluation. | |
| 650 | 6 | |a Six Sigma. | |
| 650 | 6 | |a Qualité totale. | |
| 650 | 7 | |a Performance technology |2 fast | |
| 650 | 7 | |a Quality of products |x Evaluation |2 fast | |
| 650 | 7 | |a Six sigma (Quality control standard) |2 fast | |
| 650 | 7 | |a Total quality management |2 fast | |
| 700 | 1 | |a Goeke, Reginald W., |e author. | |
| 758 | |i has work: |a Strategic six sigma for champions (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGcgmMq7vQK39GvdR6jJMq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Reidenbach, R. Eric. |t Strategic six sigma for champions : keys to sustainable competitive advantage. |d Milwaukee, Wisconsin : ASQ Quality Press, ©2006 |h xv, 131 pages |z 9780873896832 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3002544 |z Texto completo |
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