Process driven comprehensive auditing : a new way to conduct ISO 9001:2000 internal audits /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Palmes, Paul C., 1948- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, 2004.
Temas:
Auditing, Internal > Quality control.
Total quality management > Measurement.
ISO 9001 Standard.
Vérification interne > Qualité > Contrôle.
Norme ISO 9001.
Auditing, Internal > Quality control
ISO 9001 Standard
Total quality management > Measurement
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface
  • Acknowledgments
  • 1 The Auditor's Journey
  • 2 Plan, Do: The Beginning of the PDCA Cycle
  • 3 Check, Act and the Process Model: Completing the Cycle
  • 4 PDCA as a Process: Making the Most of a Good Plan
  • 5 Integrating ISO 9001:2000: Systems and Their Processes
  • 6 ISO 9001:2000 Section 4.1 and PDCA: The Big Picture
  • 7 Imagining an ISO 9001:2000 PDCA Audit: What Questions Would We Ask?
  • 8 The PDCA Audit Master: The Generic ISO 9001:2000 PDCA Audit Tool
  • 9 Integrating ISO Specifics into the Audit
  • Appendix A Process Driven Comprehensive Audit.
  • Appendix B Quality Management Systems: Requirements
  • Appendix C Sample Audit
  • Glossary
  • Index.

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