The 27 Challenges Managers Face : Step-by-Step Solutions to (Nearly) All of Your Management Problems.

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For more than twenty years, management expert Bruce Tulgan has been asking, "What are the most difficult challenges you face when it comes to managing people?" Regardless of industry or job title, managers cite the same core issues-27 recurring challenges: the superstar whom the manager is...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Tulgan, Bruce
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Wiley, 2014.
Temas:
Management.
Communication in management.
Gestion.
Communication en gestion.
management.
Communication in management
Management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems
  • Copyright
  • Contents
  • A Note on How to Use This Book
  • Chapter One: The Fundamentals Are All You Need
  • The Undermanagement Epidemic: Revisited
  • Why Managing People Is Hard
  • How Most Managers Spend Most of Their Management Time
  • #1. Attending Too Many Mediocre Group Meetings
  • #2. Wading Through a Never-Ending Tidal Wave of Email
  • #3. Touching Base, Checking In, and Shooting the Breeze
  • #4. Interrupting and Being Interrupted
  • Formal Reviews Are Not Enough.
  • The Inevitable Challenges Every Manager Must Face with Surprising Regularity
  • How to Make Those Routine Conversations Much, Much Better: High Structure, High Substance
  • What Is High Structure?
  • What Is High Substance?
  • The People List
  • There's No Such Thing as Advanced Management
  • Chapter Two: The Challenges of Being the "New" Manager
  • Start Strong!
  • What About When Some of Your New Direct Reports Are Actually Your Friends?
  • Coming on Too Strong
  • Defining Roles and Responsibilities
  • Chapter Three: The Challenges of Teaching Self-Management.
  • Teaching Good Self-Management Is a Leadership Coup
  • What About Employees Who Sneak Out Early?
  • What About Employees Who Take Too Many Breaks and Waste Time at Work?
  • What About Employees Who Miss Deadlines?
  • When Employees talk Too Much at All the Wrong Times
  • When Employees Interrupt Each Other (and You)
  • When Employees Need Guidance in Handling Electronic Communication
  • When Employees Need to Be Taught How to Make the Most of Meetings
  • What About More Advanced Problem Solving?
  • How Do You Help an Employee Develop "Good Judgment"?
  • Chapter Four: The Challenges of Managing Performance
  • Performance Management 101
  • How Can You Hold Employees Accountable Without Rewards and Consequences?
  • Chapter Five: The Challenges of Managing Attitudes
  • Feelings Are on the Inside Attitude Is What You Do on the Outside
  • Attitude Is Expressed in Communication Practices
  • Yes, You Can Require Great Attitudes at Work
  • There Are No Bad Employees. Only Bad Behavior
  • The Six Attitudes Most Commonly in Need of Adjustment
  • Porcupines
  • Entanglers
  • Debaters
  • Complainers and Blamers
  • Stink-Bomb Throwers.
  • Chapter Six: The Challenges of Managing Superstars
  • Chapter Seven: The Challenges of Managing Despite Forces Outside Your Control
  • The "Other Boss"/"Multiple Bosses" Problem
  • "Waiting for Mr. Delay"
  • Chapter Eight: The Challenges of Management Renewal
  • Seven Ways to Prepare Before You Reboot Your Management Style
  • Epilogue
  • Acknowledgments
  • About the Author
  • Index
  • End User License Agreement.

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