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Impact & Excellence : Data-Driven Strategies for Aligning Mission, Culture and Performance in Nonprofit and Government Organizations.

Learn to identify, capture, and utilize impactful data for organizational transformation Impact & Excellence is the culmination of a four year research study into the most successful data-driven strategies for today''s non-profit and government organizations. The book focuses on five s...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Chaney Jones, Sheri
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Wiley, 2014.
Temas:
Acceso en línea:Texto completo

MARC

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520 |a Learn to identify, capture, and utilize impactful data for organizational transformation Impact & Excellence is the culmination of a four year research study into the most successful data-driven strategies for today''s non-profit and government organizations. The book focuses on five strategic elements to success based on proven principles, with solutions that are easy to implement and often lead to sweeping change. Each chapter includes discussion questions and action items to help leaders implement key concepts in their own organizations. Included with purchase is access to the Measurement C. 
505 0 |a Impact & Excellence: Data-Driven Strategies for Aligning Mission, Culture, and Performance in Nonprofit and Government Organizations -- Copyright -- Contents -- Foreword -- Preface -- Introduction -- Overview -- Chapter 1: Social-Sector Impact and Excellence: The Call to Be More Strategic -- The Imperative of Managing to Outcomes -- Embracing a Measurement Culture -- Three Critical Components of Sustained Change -- The Next Step -- Impact & Excellence -- Chapter 2: The Imperative Future State: High-Performance Measurement Cultures -- The Path Forward: Toward the Desired Future State -- The Secret to Success -- Revenues and Expenditures -- Components of Outcomes Management -- Individual Performance Standards -- Preparing for Lasting Success -- A Journey to Truth: Collecting the Data on Data-Driven Cultures -- The Survey Says -- High-Performance Measurement Culture Organizations -- Moderate-Measurement Culture Organizations -- Low-Measurement Culture Organizations -- Size Doesn't Matter -- Hidden Success Factors -- The Next Step -- Impact & Excellence -- Chapter 3: The Reality: We Are Not as Good as We Think We Are -- Common Practice -- The Measurement GPS -- The Data Management Approach -- The Dust Collectors and Recyclers -- The Compliance Officers and Ruler Whackers -- The Coaches and Motivators -- Identifying Gaps -- The Next Step -- Impact & Excellence -- Chapter 4: Nonprofits and Measurement Cultures -- Nonprofit Structures -- Governance -- Administration -- Programs -- Measurement Cultures: Foundational to Nonprofit Success -- Measurement Cultures: The Global Perspective -- Nonprofits and Measurement Cultures: The Internal Picture -- Audiences for Data -- Nonprofit Governance -- Program Staff -- Development Staff -- Corporate Funders -- Foundation and Government Funders -- Private Donors -- Program Participants -- Partnering Organizations. 
505 8 |a Barriers to Implementation -- The Bottom-Line Mindset -- The Overhead Debate -- Staff Turnover -- Funders' Requirements -- Build on Strengths -- Flexibility -- Direct Access to Clients and Participants -- Control -- Ability to Seek New Funding -- Next Steps -- Impact & Excellence -- Chapter 5: Government and Measurement Cultures -- Measurement Cultures: A Moral Responsibility of Government -- The Outcomes of Government -- The Six Basic Functions of Government -- A More Perfect Union -- Establish Justice -- Ensure Domestic Tranquility -- Provide for the Common Defense -- Promote the General Welfare -- Secure the Blessings of Liberty -- Audiences for Government Data -- Taxpayers -- Target Demographic Groups -- The Legislative Branch -- The Executive Branch -- Budget Offices -- Other Government Funders -- Media -- Organizational Staff -- Barriers to Implementation -- Tangles of Red Tape -- Bargaining Units and Civil Service Regulations -- Elections -- No Direct Access to Clients and Participants -- Large and Outdated Data Systems -- An Inevitable Movement to Managing to Outcomes -- Ample Resources -- Public Demand for Change -- Next Steps -- Impact & Excellence -- Chapter 6: Letting Go of Excuses: The "Five C's" of Easy and Effective Impact and Excellence -- A Formula for Change -- An Urgent Call for Change -- Learning from Baseball -- A Fork in the Road -- Letting Go of Excuses -- Common Excuses -- Game Change -- Five Easy and Effective Steps to Excellence and Impact -- The Next Step -- Impact & Excellence -- Chapter 7: Culture and Leadership -- A Commitment to Data-Driven Excellence -- Three Essential Ingredients -- Ideal Culture -- Ideal Leadership -- Ideal Success Measures -- The Link between Culture and Measurement -- Culture Change -- Actions of Leadership -- Examining Leadership Competencies -- Cultivating Organizational Vision and Purpose. 
505 8 |a Building Partnerships and Alliances -- Directing and Measuring Work -- Enabling Constructive Change -- Encouraging Dialogue -- Selecting and Socializing Employees -- Leadership Development Strategies -- Improving Leadership Capacity -- Organizational Structures -- Putting Key Structures in Place -- Training -- Feedback -- Autonomy -- The Next Step -- Impact & Excellence -- Chapter 8: Clarify Mission -- Mission and Measurement -- Aligning Measurement and Mission -- Concrete Steps to Clarity -- Five Whys -- The Power of Logic Models -- Inputs -- Activities as Outputs -- Participation and Audiences as Outputs -- Outcomes and Impact -- Creating a Logic Model: Best Practices -- Key Benefits of a Logic Model -- Program Planning and Management -- Communication with Stakeholders -- Outcomes and Performance Measurement -- Going Deeper: Theory of Change -- Step 1: Start with the Logic Model -- Step 2: Identify Preconditions -- Step 3: Determine Indicators -- Step 4: Identify Activities -- Step 5: Identify Assumptions -- Usefulness of Theory of Change Models -- Next Steps -- Impact & Excellence -- Chapter 9: Capture Impact: Getting Started -- Qualities of Good Measures -- Effective Measures Have Face Validity -- Effective Measures Reflect the Needs of All Stakeholders -- Effective Measures Are Simple to Understand -- Effective Measures Are Timely -- A Variety of Measures -- Outcome and Output -- Outcome Categories -- Real-World Measures -- Gathering Data -- Survey Best Practices -- Survey Scales -- Testing Survey Questions -- Other Measurement Questions to Consider: The Measures Test -- Next Steps -- Impact & Excellence -- Chapter 10: Capture Impact: The Next Steps -- The Shift Toward Evidenced-Based Cultures -- The Gold Standard: Randomized Controlled Trial -- Introducing a Control or Comparison Group -- External Benchmarks. 
505 8 |a A Word about Pre- and Post-Test Designs -- Retroactive Pre- and Post-Test Design -- Isolating Intervention Effects -- Working with External Evaluators -- Understanding and Practicing Systematic Inquiry -- Adhering to the Highest Level of Integrity and Honesty -- Showing Respect for All People and Situations -- Understanding Responsibilities for the Use and Implementation of the Data -- One Step at a Time -- Next Steps -- Impact & Excellence -- Chapter 11: Communicate Value -- Options for Communicating Value and Impact -- Sticky Strategies -- Credibility and Communication -- Emotional and Relevant -- Turning Data into Dollars -- Using the Isolated Intervention Effect to Calculate ROI -- Creating Internal Communication Systems -- Grant Application Management -- Getting Started with Communicating Outcomes -- Next Steps -- Impact & Excellence -- Chapter 12: Change and Celebrate -- Embracing Change Confidently -- Best Practices for Using Data to Implement Change -- Tie Measures to Performance Goals -- Convene a Data Review Committee -- Establish a Champion -- Meet Regularly -- Use a Consistent Meeting Format -- Implement Change -- Celebrate Success -- Next Steps -- Impact & Excellence -- Chapter 13: Taking the First Step -- Five Keys to Impact & Excellence: A Review -- An Impactful Action Planning Model -- Model of Success -- Strategic Focus: Education -- Strategic Focus: Communication -- Strategic Focus: Culture and Engagement -- Celebration of Success -- Moving Ahead -- Taking the Leap Toward Impact & Excellence -- Impact & Excellence -- Appendix A: Leadership and Culture Self-Assessment -- Appendix B: Measurement Resources' Measurement Culture Study Results -- Measurement Effectiveness -- Measurement Culture and Effectiveness in Achieving Outcomes -- Organizational Development Measurement Tools -- References -- Acknowledgments -- About the Author. 
505 8 |a Index -- End User License Agreement. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Nonprofit organizations  |x Management. 
650 0 |a Public administration. 
650 0 |a Leadership. 
650 6 |a Associations sans but lucratif  |x Gestion. 
650 6 |a Administration publique (Science) 
650 6 |a Leadership. 
650 7 |a Leadership  |2 fast 
650 7 |a Nonprofit organizations  |x Management  |2 fast 
650 7 |a Public administration  |2 fast 
776 0 8 |i Print version:  |z 9781118911112 
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