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Handbook on business process management. 2, Strategic alignment, governance, people and culture /

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance bu...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Brocke, Jan vom (Editor ), Rosemann, Michael, 1967- (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berlin : Springer, 2014.
Edición:Second edition.
Colección:International handbooks on information systems.
Temas:
Acceso en línea:Texto completo

MARC

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245 0 0 |a Handbook on business process management.  |n 2,  |p Strategic alignment, governance, people and culture /  |c edited by Jan vom Brocke, Michael Rosemann. 
246 3 0 |a Strategic alignment, governance, people and culture 
250 |a Second edition. 
264 1 |a Berlin :  |b Springer,  |c 2014. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
347 |a text file  |b PDF  |2 rda 
490 1 |a International handbooks on information systems 
500 |a Previous edition: 2009. 
588 0 |a Print version record. 
505 0 |a Foreword to the 2nd Edition; Foreword to the 1st Edition; How to Read this Handbook; Contents; Part I: Strategic Alignment; Strategic Alignment Maturity; 1 Introduction; 2 Why Alignment Is Important; 3 Strategic Alignment Maturity; 4 The Six Strategic Alignment Maturity Criteria; 4.1 Communications; 4.2 Competency/Value Measurements; 4.3 Governance; 4.4 Partnership; 4.5 Scope and Architecture; 4.6 Skills; 4.7 Results by Geography and Industry; 5 Levels of Strategic Alignment Maturity; 5.1 Level 1: Initial/Ad Hoc Process; 5.2 Level 2: Committed Process; 5.3 Level 3: Established Focused Process. 
505 8 |a 5.4 Level 4: Improved/Managed Process5.5 Level 5: Optimized Process; 6 Assessing Strategic Alignment Maturity; 7 Strategic Alignment as a Process; 8 Strategic Alignment Maturity and Business Performance; 9 Conclusions; 10 Epilogue; References; Delivering Business Strategy Through Process Management; 1 Introduction; 2 Lost in Translation; 2.1 Today ́s Reality; 2.2 The Outside-in Perspective: The One That Counts; 2.3 Methodology Implications; 3 An Integrative Model from Drivers Through Aligned Capability; 3.1 Understand Enterprise Context (Methodology 1); 3.1.1 Purpose of the Activity. 
505 8 |a 3.1.2 Strategic Concepts3.1.3 Scope of the Strategic Models; 3.1.4 External Assessments; 3.1.5 Strategic Analysis of External Assessments; Business Scenario Analysis; Value Proposition; Balanced Scorecard; 3.1.6 Documenting the Strategic Intent; 3.2 Determine Stakeholder Relationships; 3.2.1 Purpose of the Activity; 3.2.2 The Stakeholder Business Context; 3.2.3 Stakeholder Relationship Analysis; 3.2.4 Stakeholder Expectations and Goals; 3.2.5 Measurement of Relationship Performance; 3.2.6 Critical Success Factors (CSFs) and Required Capability for Relationship Success. 
505 8 |a 3.3 Consolidate Strategic Criteria3.3.1 Purpose of the Activity; 3.4 Model Enterprise Processes (Methodology 2); 3.4.1 Purpose of the Activity; 3.4.2 Lifecycle Approach to Building the Architecture; 3.4.3 Reference Frameworks Approach to Building the Architecture; Generic Enterprise Models; Industry-Specific Models; Domain-Specific Models; Process, Lifecycle and Value Chain Models; 3.4.4 Architecture Consolidation; 3.5 Define Performance Measures (Methodology 3); 3.5.1 Purpose of the Activity; Top Down and Horizontal Perspectives; 3.6 Establish Process Governance (Methodology 4). 
505 8 |a 3.6.1 Purpose of the Activity3.6.2 Motivation Alignment and Stewardship Support; 3.7 Manage Enterprise Processes (Methodology 6); 3.7.1 Purpose of the Activity; 3.7.2 Matrix Alignment Approach; The Process/Strategic Intent Matrix; The Process Performance Gap Matrix; Pain and Gain; 3.7.3 Establish Enterprise Transformation Portfolio; 3.8 Align Process Capabilities (Methodology 5); 3.8.1 Purpose of the Activity; 4 Conclusion; References; Management of Process Excellence; 1 Management of Process Excellence (MPE) Requirements and Approach; 2 Innovation: Key Target of MPE. 
520 |a Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world''s leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of?BPM such as strategic a. 
504 |a Includes bibliographical references and index. 
546 |a English. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Production management  |x Data processing. 
650 0 |a Management information systems. 
650 2 |a Management Information Systems 
650 6 |a Production  |x Gestion  |x Informatique. 
650 6 |a Systèmes d'information de gestion. 
650 7 |a BUSINESS & ECONOMICS  |x Industrial Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Management information systems  |2 fast 
650 7 |a Production management  |x Data processing  |2 fast 
653 0 0 |a informatiesystemen 
653 0 0 |a information systems 
653 0 0 |a internet 
653 0 0 |a economie 
653 0 0 |a economics 
653 0 0 |a bedrijfswetenschap 
653 0 0 |a management science 
653 0 0 |a bedrijfsinformatiesystemen 
653 0 0 |a management information systems 
653 1 0 |a Management studies, Business Administration, Organizational Science (General) 
653 2 0 |a Economics (General) 
653 1 0 |a Management, bedrijfskunde, organisatiekunde (algemeen) 
653 2 0 |a Economie (algemeen) 
655 2 |a Handbook 
655 7 |a handbooks.  |2 aat 
655 7 |a Handbooks and manuals  |2 fast 
655 7 |a Handbooks and manuals.  |2 lcgft 
655 7 |a Guides et manuels.  |2 rvmgf 
700 1 |a Brocke, Jan vom,  |e editor. 
700 1 |a Rosemann, Michael,  |d 1967-  |e editor.  |1 https://id.oclc.org/worldcat/entity/E39PBJrKQQB63jdfxVJ8WYvfv3 
758 |i has work:  |a Strategic alignment, governance, people and culture 2 Handbook on business process management (Text)  |1 https://id.oclc.org/worldcat/entity/E39PCFxpXCm7cyHxcB3JYpV9jC  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |t Handbook on business process management. 2, Strategic alignment, governance, people and culture.  |b Second edition  |z 9783642451027  |w (OCoLC)883426668 
830 0 |a International handbooks on information systems. 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1802498  |z Texto completo 
938 |a Askews and Holts Library Services  |b ASKH  |n AH29655201 
938 |a ProQuest Ebook Central  |b EBLB  |n EBL1802498 
938 |a EBSCOhost  |b EBSC  |n 838757 
994 |a 92  |b IZTAP