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Building Trust in Financial Services.
This special issue on Building Trust in Financial Services is a collaboration between the International Journal of Bank Marketing and the Consortium for Trustworthy Organizations at Fordham University to bring relevant scholarly insights to the challenges that financial services firms face in managi...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bradford :
Emerald Group Publishing Limited,
2014.
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| Colección: | International Journal of Bank Marketing: Volume 32, Issue 5.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Editorial boards; Guest editorial; Understanding the loss of trust in large banks; Do we bank on regulation orreputation? A meta-analysis and meta-regression of organizational trust in the financial services sector; Trust and risk-taking in a pension investment setting; The impact of technology CSFs on customer satisfaction and the role of trust.