Getting Started with Evaluation /

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Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Hernon, Peter (Autor), Dugan, Robert E., 1952- (Autor), Matthews, Joseph R. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : American Library Association, 2014.
Temas:
Libraries > Evaluation.
Public services (Libraries) > Evaluation.
Library administration > Decision making.
Library statistics.
Libraries > Evaluation > Problems, exercises, etc.
Bibliothèques > Évaluation.
Bibliothèques > Services aux usagers > Évaluation.
Bibliothèques > Administration > Prise de décision.
Bibliothèques > Statistiques.
Bibliothèques > Évaluation > Problèmes et exercices.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > Archives & Special Libraries.
Libraries > Evaluation
Library administration > Decision making
Library statistics
Public services (Libraries) > Evaluation
exercise books.
Problems and exercises
Problems and exercises.
Problèmes et exercices.
Acceso en línea:Texto completo
Descripción
Sumario:Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them.
Descripción Física:1 online resource (257 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:9780838996829
0838996825
9780838996836
0838996833

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