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Manual of Travel Agency Practice.
Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including:* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them* The Internet - how it is use...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken :
Taylor and Francis,
2012.
|
| Edición: | 3rd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr |n|---||||| | ||
| 008 | 140330s2012 xx of 000 0 eng | ||
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| 019 | |a 171114085 | ||
| 020 | |a 9780080473352 | ||
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| 049 | |a UAMI | ||
| 100 | 1 | |a Archer, Jane. | |
| 245 | 1 | 0 | |a Manual of Travel Agency Practice. |
| 250 | |a 3rd ed. | ||
| 260 | |a Hoboken : |b Taylor and Francis, |c 2012. | ||
| 300 | |a 1 online resource (243 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Manual of Travel Agency Practice; Copyright; Contents; Foreword; Preface; Acknowledgements; Chapter 1 Introduction; Chapter 2 Package and group tours; Introduction; Planning a group tour; Chapter 3 Short breaks, special interest holidays, theme parks, holiday centres, accommodation and theatre reservations; Short breaks; Special interest holidays; Useful addresses; National parks; Skiing; Holiday centres/hotels; Accommodation; Theatre reservations; Chapter 4 Coaching and incoming tourism; Coaching; European coach holidays; Making a reservation; Incoming tourism; Chapter 5 Cruising. | |
| 505 | 8 | |a IntroductionPassengers and passenger density; Factors in cruise costs; Some nautical terms; International river cruise destinations; Ocean, river and canal cruising; Client information on cruising; Cruising areas; Chapter 6 Car rental; Benefits of car rental; Growth of car rental; Tariffs; Car groups; Fuel consumption; Car rental insurance; Organising car rental; Chapter 7 Ferry services and railways; Ferry services; Making the reservation; Railways; Chapter 8 Airlines; Introduction; IATA traffic and conference areas; Most logical routings; Aircraft types; Fear of flying; Deep vein thrombosis. | |
| 505 | 8 | |a Seat pitchCharter airlines; Organising an itinerary; Time differences and elapsed flying time; Passports, visas and health regulations; Special services for passengers; Airport information; Stopover holidays; Chapter 9 Technology; Introduction; Understanding systems; Travel agency systems; Viewdata; Global distribution systems; GDSs and e-commerce; Chapter 10 The Internet; Introduction; A brief history; How the Internet works; Getting on-line; Tour operators and the Internet; The Internet as a marketing tool; Travel portals; Chapter 11 Insurance; Holiday insurance. | |
| 505 | 8 | |a What is included in a travel insurance policyExclusions; Specialist insurance -- pre-existing illness, dangerous activities; E111 coverage; Association of British Travel Agents (ABTA) code of conduct; Terminology explained; Making a claim; Information required before issuing a policy; Insurance tips for travel agents; Chapter 12 Finance; Introduction; How travel agents earn their income; Operational costs of an independent travel agency; Security; Legal and regulatory requirements; Handling cheques and credit cards; Cheques; Foreign currency; Travellers' cheques; The euro; Disposable income. | |
| 505 | 8 | |a Chapter 13 SkillsSkills required to work in a travel agency; Product benefits for the client; Using the telephone; Sales techniques in the office; Identifying the client's needs; Closing the sale; After-sales service; Client relations; Time management; Chapter 14 Handling complaints; Introduction; ABTA and arbitration; Solutions; Glossary of terms; Index. | |
| 520 | |a Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including:* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them* The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it* Global distribution systems - how to make bookings, and the new windows-based environment* A full endorsement by Travel Weekly The manual demonstrates correct methods for processing travel reservations, id. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Travel agents |v Handbooks, manuals, etc. | |
| 650 | 0 | |a Tourism. | |
| 650 | 7 | |a Tourism |2 fast | |
| 650 | 7 | |a Travel agents |2 fast | |
| 655 | 7 | |a Handbooks and manuals |2 fast | |
| 700 | 1 | |a Syratt, Gwenda. | |
| 758 | |i has work: |a Manual of travel agency practice (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGKHDXFKCBMWfqF9TtVJrC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Archer, Jane. |t Manual of Travel Agency Practice. |d Hoboken : Taylor and Francis, ©2012 |z 9780750656894 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=288858 |z Texto completo |
| 938 | |a EBL - Ebook Library |b EBLB |n EBL288858 | ||
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