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The certified manager of quality/organizational excellence handbook /
This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Milwaukee, Wisconsin :
ASQ Quality Press,
[2013]
|
| Edición: | Fourth edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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|---|---|---|---|
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| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
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| 008 | 140522t20132014wiua obf 001 0 eng d | ||
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| 020 | |a 9781628703412 |q (electronic bk.) | ||
| 020 | |a 1628703415 |q (electronic bk.) | ||
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| 082 | 0 | 4 | |a 658.4/013 |2 22 |
| 049 | |a UAMI | ||
| 245 | 0 | 4 | |a The certified manager of quality/organizational excellence handbook / |c Russell T. Westcott, editor ; contributors, Milt Krivokuca [and five others]. |
| 250 | |a Fourth edition. | ||
| 264 | 1 | |a Milwaukee, Wisconsin : |b ASQ Quality Press, |c [2013] | |
| 264 | 4 | |c ©2014 | |
| 300 | |a 1 online resource (xxxi, 654 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 567-580) and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Organizational structures -- Leadership challenges -- Teams and team processes -- ASQ code of ethics -- Strategic planning models -- Business environment analysis -- Strategic plan deployment -- Management skills and abilities -- Communication skills and abilities -- Project management -- Quality system -- Quality models and theories -- Problem-solving tools -- Process management -- Measurement: assessment and metrics -- Customer identification and segmentation -- Customer relationship management -- Supply chain management -- Training and development -- The certified manager of quality/organizational excellence body of knowledge. | |
| 520 | |a This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ's Certified Manager of Quality/Organizational Excellence (CMQ/OE). | ||
| 506 | |a Access restricted to Ryerson students, faculty and staff. |5 CaOTR | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Total quality management |v Handbooks, manuals, etc. | |
| 650 | 4 | |a Total quality management -- Handbooks, manuals, etc. | |
| 650 | 4 | |a Total quality management |x Handbooks, manuals, etc. | |
| 650 | 4 | |a Total quality management. | |
| 650 | 6 | |a Qualité totale |v Guides, manuels, etc. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Total quality management |2 fast | |
| 655 | 0 | |a Electronic books. | |
| 655 | 7 | |a Handbooks and manuals |2 fast | |
| 700 | 1 | |a Westcott, Russ, |d 1927- |e editor. |1 https://id.oclc.org/worldcat/entity/E39PCjHD4k7RQHkJ4t8kmYRgw3 | |
| 758 | |i has work: |a The certified manager of quality/organizational excellence handbook (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGgWTC87HhyTRhRpBGT8Yd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |t Certified manager of quality/organizational excellence handbook. |b Fourth edition |z 9780873898614 |w (DLC) 2013033022 |w (OCoLC)856861296 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1884178 |z Texto completo |
| 938 | |a Internet Archive |b INAR |n certifiedmanager0000unse | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL1884178 | ||
| 938 | |a EBSCOhost |b EBSC |n 806691 | ||
| 938 | |a YBP Library Services |b YANK |n 12193490 | ||
| 994 | |a 92 |b IZTAP | ||