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High-performing self-managed work teams : a comparison of theory to practice /
Since the mid-1970s, pressure from international competition has forced business in the United States to look for better ways to achieve and maintain a competitive position. One popular tool is the self-managed work-team (SMWT). This book provides a thorough examination of SMWT both at the level of...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Thousand Oaks :
Sage Publications,
[1998]
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Contents; Preface and Acknowledgments; Part I
- Theoretical Frameworks for Understanding the Performance of Self-Managed Work Teams; Chapter 1
- The Classical and Human Relations Theories; Chapter 2
- Systems Theories and the Emergence of the Sociotechnical and SMWT Perspectives; Chapter 3
- Contingency Theories: The Importance of Individual, Technical, and Environmental Differences; Chapter 4
- Contemporary Theories Explaining SMWT Performance; Chapter 5
- Development of a Theoretical Framework to Explain SMWT Performance.
- Part II
- The Work Process: Actually Doing the Work with Effort, Talent, Procedures, and ResourcesChapter 6
- Effort Placed Directly on the Work; Chapter 7
- Talent, Resources, and Procedures for Doing the Work; Part III
- The Interpersonal Process: The 6 Cs Plus Trust within and outside the Team; Chapter 8
- Communication and Coordination; Chapter 9
- Cooperation, Collaboration, and Conflict; Chapter 10
- Cohesion and Trust; Chapter 11
- Interpersonal Processes between the Team and Others; Part IV
- The Environment Surrounding the SMWT within and outside the Organization.
- Chapter 12
- The Organization's Philosophy, Culture, and Mission for the SMWTsChapter 13
- Performance Measurement: Appraisal and Assessment Systems; Chapter 14
- The Reward System; Chapter 15
- Types of Rewards; Chapter 16
- Education and Training Systems; Chapter 17
- Information Systems; Chapter 18
- Management Support, Encouragement, and Roles; Chapter 19
- Union, Customer, Supplier, and Ancillary Support within the Organization; Chapter 20
- The Environment outside the Organization; Part V
- Team Member Characteristics; Chapter 21
- Talents, Values, Needs, Interests, and Prejudices.
- Chapter 22
- Personality and Demographic CharacteristicsPart VI
- Team Design Characteristics; Chapter 23
- Team Goals and Job Design; Chapter 24
- Team Size and Composition; Chapter 25
- Roles of Self-Managed Teams; Chapter 26
- Decision-Making Methods and Processes; Chapter 27
- Team Leader Roles and Responsibilities; Appendix A: Research Methods; Appendix B: In-Person Survey Instrument for All Team Members; Appendix C: In-Person Survey Instrument for All Relevant Managers.
- Appendix D: Survey Instrument Completed by Observer/Interviewer after Multiple Observations of the Team and in-Person InterviewsAppendix E: Self-Administered Survey Instrument Completed by All Team Members; References; Other Suggested Readings; Index; About the Authors.