High impact internal evaluation : a practitioner's guide to evaluating and consulting inside organizations /

Today rapidly changing organizations need the best tools for driving high performance, meeting customer needs, measuring outcomes and improving service delivery. This book shows students and professional evaluators how to effectively use the tools of internal evaluation to determine a business or pr...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Sonnichsen, Richard C.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks, California : Sage Publications, [2000]
Temas:
Organizational effectiveness > Evaluation.
Industrial management.
Efficacité organisationnelle > Évaluation.
Gestion d'entreprise.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Industrial management
Organizational effectiveness > Evaluation
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Opportunities, obstacles, and observations
  • 2. Internal evaluation history and the new paradigm
  • 3. Understanding the internal evaluation context
  • 4. Evaluation, conflict, and the change process in organizations
  • 5. Understanding internal evaluation
  • 6. The craft of internal consulting to organizations
  • 7. Designing high impact internal evaluations
  • 8. Effective communication of evaluation results
  • 9. Establishing, administering, and leading an internal evaluation office
  • 10. High impact internal evaluation : a synthesis.

Ejemplares similares