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|a Sonnichsen, Richard C.
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|a High impact internal evaluation :
|b a practitioner's guide to evaluating and consulting inside organizations /
|c Richard C. Sonnichsen.
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|a Thousand Oaks, California :
|b Sage Publications,
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|a Includes bibliographical references and index.
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|a 1. Opportunities, obstacles, and observations -- 2. Internal evaluation history and the new paradigm -- 3. Understanding the internal evaluation context -- 4. Evaluation, conflict, and the change process in organizations -- 5. Understanding internal evaluation -- 6. The craft of internal consulting to organizations -- 7. Designing high impact internal evaluations -- 8. Effective communication of evaluation results -- 9. Establishing, administering, and leading an internal evaluation office -- 10. High impact internal evaluation : a synthesis.
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|a Today rapidly changing organizations need the best tools for driving high performance, meeting customer needs, measuring outcomes and improving service delivery. This book shows students and professional evaluators how to effectively use the tools of internal evaluation to determine a business or program's effectiveness, efficiency, economy and performance. The author combines his extensive experience and theory into an indispensable resource for students, novice internal evaluators, experienced evaluation professionals and for managers responsible for evaluating their own programs.
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|a Organizational effectiveness
|x Evaluation.
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|a Industrial management.
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650 |
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|a Efficacité organisationnelle
|x Évaluation.
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|a Gestion d'entreprise.
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|i has work:
|a High impact internal evaluation (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCG8PTqfB33VxcGrChWBjcq
|4 https://id.oclc.org/worldcat/ontology/hasWork
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|i Print version:
|a Sonnichsen, Richard C.
|t High impact internal evaluation : a practitioner's guide to evaluating and consulting inside organizations.
|d Thousand Oaks, California : Sage Publications, [2000]
|h xxi, 322 pages ; 24 cm
|z 9780761911524
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