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Total quality management in human service organizations /
Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound ba...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Newbury Park :
Sage Publications,
[1993]
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| Colección: | Sage human services guides ;
v. 67. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners. |
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| Notas: | "Published in cooperation with the University of Michigan School of Social Work." |
| Descripción Física: | 1 online resource (120 pages) : illustrations |
| Bibliografía: | Includes bibliographical references. |
| ISBN: | 9781452254364 1452254362 |