Hidden conflict in organizations : uncovering behind-the-scenes disputes /

Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that fa...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Kolb, Deborah M., Bartunek, Jean
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newbury Park, California : Sage Publications, [1992]
Colección:Sage focus editions.
Temas:
Interpersonal conflict.
Mediation.
Conflict management.
Organizational sociology.
Conflit interpersonnel.
Médiation.
Gestion des conflits.
Sociologie des organisations.
mediation.
SOCIAL SCIENCE > General.
Conflict management
Interpersonal conflict
Mediation
Organizational sociology
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Contents; Preface; Chapter 1
  • Introduction: The Dialectics of Disputing; Chapter 2
  • Drinking Our Troubles Away: Managing Conflict in a British Police Agency; Chapter 3
  • Women's Work: Peacemaking in Organizations; Chapter 4
  • The Private Ordering of Professional Relations; Chapter 5
  • The Role of Conflict in a Second Order Change Attempt; Chapter 6
  • The Culture of Mediation: Private Understandings in the Context of Public Conflict; Chapter 7
  • The Suppression of Gender Conflict in Organizations; Chapter 8
  • Culture and Conflict: The Cultural Roots of Discord.
  • Chapter 9
  • Bringing Conflict Out from behind the Scenes: Private, Informal, and Nonrational Dimensions of Conflict in OrganizationsAuthor Index; Subject Index; About the Authors.

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