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140306s2014 gw o 000 0 eng d |
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|a 900740708
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|a 9783954896806
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|a 658
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|a UAMI
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|a Brincat, Edward de.
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|a Quality Management in Micro firms - Myth or Reality? A Maltese Micro Manufacturing firm under review.
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|a Hamburg :
|b Diplomica Verlag,
|c 2014.
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|a 1 online resource (91 pages)
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
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|2 rdacarrier
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|a Print version record.
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|a Manufacturing companies including a local micro-enterprise - Quality Postform Ltd are persistently facing competitive pressures as a consequence of customers demanding higher quality products. The emergence of Quality Management has been attributed by many researchers and Quality Gurus including Phil Crosby as a strategic imperative for typical organisations to survive within a highly competitive environment. Nevertheless, research carried out throughout the past years is relatively restricted regarding the practicality of micro-manufacturing firms in implementing Crosby's Quality Improvement.
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|a Quality Management in Micro firms -- Myth or Reality?; TABLE OF CONTENTS; Executive Summary; 1. INTRODUCTION; 1.1 Research Preamble; 1.2 Dissertation Objectives; 1.3 Overview of Quality Postform Limited -- A Case Study; 1.4 Outline of the Dissertation's Structure; 2. Literature Review; 2.1 Chapter Introduction; 2.2 Literature Review -- Its Importance; 2.3 From Quality To TQM -- The On-Going Evolution; 2.4 Defining Quality; 2.5 Quality Control; 2.6 Definition of TQM; 2.7 Defining Micro-Businesses; 2.8 Quality Management within Micro-enterprises -- An Evaluation
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|a 2.9 Micro-Enterprises and QM Programmes -- Barriers Encountered2.10 TQM Programme Applications for Micro-Firms -- Claimed Benefits; 2.12 Quality -- Cosby's Approach; 2.13 Crosby's 14-Point Programme -- Applied Examples; 2.14 Pre-requisites for QM programmes to succeed; 2.15 Determining Pre-requisites for Quality Improvement Programmes; 2.16 Chapter Summary; 3. Methodology; 3.1 Chapter Introduction; 3.2 Primary and Secondary Data; 3.3 Qualitative and Quantitative Data; 3.4 Data Collection; 3.5 Interview Classification; 3.6 Non-Standardised Interviews verses Standardised Interviews
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|a 3.7 The Quality of Interaction Throughout the Interview Process3.8 Interviewing Skills; 3.9 Interview Guide; 3.10 Ethical Issues; 3.11 The Case Study: Validity and Generalisability; 3.12 Chapter Summary; 4. Findings and Analysis; 4.1 Chapter Introduction; 4.2 Findings and Analysis; 4.3 Chapter Summary; 5. Conclusion; 5.1 Chapter Introduction; 5.2 Conclusive Statements; 5.3 Applying a Quality Improvement Programme -- The Practical Dimension; 5.4 The Realisation of the dissertation's objectives; 5.5 Reflections; References; Appendices
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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|a Organizational change
|z Germany.
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650 |
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|a Management
|v Case studies.
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650 |
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|a Changement organisationnel
|z Allemagne.
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650 |
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|a Gestion
|v Études de cas.
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650 |
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|a Management
|2 fast
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650 |
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|a Organizational change
|2 fast
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651 |
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|a Germany
|2 fast
|1 https://id.oclc.org/worldcat/entity/E39PBJtCD3rcKcPDx6FHmjvrbd
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655 |
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|a Case studies
|2 fast
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758 |
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|i has work:
|a Quality Management in Micro firms - Myth or Reality? A Maltese Micro Manufacturing firm under review (Text)
|1 https://id.oclc.org/worldcat/entity/E39PD3dWqKXCf97Y8DVqvdBbxC
|4 https://id.oclc.org/worldcat/ontology/hasWork
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776 |
0 |
8 |
|i Print version:
|z 9783954891801
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856 |
4 |
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|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1640300
|z Texto completo
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938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL1640300
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938 |
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|a YBP Library Services
|b YANK
|n 11684860
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