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Facilities Manager's Desk Reference.
An invaluable source of highly relevant, practical information on the all the principal FM services, written for the practicing facilities manager in an easily readable, concise format. To help the facilities manager meet the needs of their organisation, the Facilities Manager's Desk Reference...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken :
Wiley,
2014.
|
| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Facilities Manager's Desk Reference; Copyright; Contents; List of Abbreviations; Introduction; 1 History of Facilities Management; 1.1 Origins of facilities management; 1.2 A brief history of FM; 1960s era; 1970s era; 1980s era; 1990s era; 2000s era; 2010s era; 1.3 Growth of the FM profession; International Facility Management Association (IFMA); FM in the UK; Association of Facilities Managers (AFM); Institute of Facilities Management (IFM); British Institute of Facilities Management (BIFM); Facilities Management Association (FMA); EuroFM; Global FM; Asset Skills; 1.4 Defining FM.
- International Facility Management Association (IFMA)Association of Facilities Managers (AFM); Strathclyde Centre for Facilities Management (CFM); Chartered Institute of Building (CIOB); Royal Institution of Chartered Surveyors (RICS); British Institute of Facilities Management (BIFM); Broad definition; Professional management; A supporting role; Control of non-core activities; A business enabler; 1.5 Development of FM; Market size; Measurement of FM market; Market growth; 1.6 Trends; 1.7 FM standard; 2 Key Drivers of FM; 2.1 The business organisation; 2.2 Demand and supply; 2.3 Roles of FM.
- 2.4 Drivers of FM2.5 Champion of end-user; 2.6 Flexibility in office space; 2.7 A recruitment differentiator; 2.8 Scope of services; 2.9 Impact of work space on productivity; 2.10 The virtual office; 2.11 Technology systems integration; 2.12 Building designs; 2.13 Financial performance; 2.14 Ownership of the property; 2.15 Value added; 2.16 Service Profit Chain; 2.17 FM's contribution; 2.18 Performance measurement; 2.19 Performance Indicators; 2.20 Benchmarking; 2.21 Future trends; 3 Activities in FM; 3.1 Introduction; 3.2 Facilitation of services and information; 3.3 Management functions.
- 3.4 Premises and building management3.5 Business support services; 3.6 Scope and extent of FM activities and services; 4 Delivering FM
- FM Strategy; 4.1 Introduction; 4.2 Business strategy; 4.3 Identifying the needs; 4.4 Benefits of a strategic approach; 4.5 Strategic analysis; 4.6 Determining factors; 4.7 Premises policy; 4.8 Facilities audit; 4.9 Audit process; 4.10 Awareness; 4.11 Space audit; 4.12 Audit stage 1
- fact finding; 4.13 Audit stage 2
- further investigation; 4.14 Audit benefits; 4.15 Developing Solutions; 4.16 Strategy implementation; 4.17 FM strategy models.
- 4.18 In-house or self-perform4.19 Single or packaged services; 4.20 'Bundled' services; 4.21 Total or integrated facilities management; 4.22 Managing agent; 4.23 Private Finance Initiative (PFI); 4.24 Corporate PFI; 4.25 Special purpose vehicles (SPVs); 5 Outsourcing; 5.1 Introduction; 5.2 Multi-service contracts; 5.3 Best Value (BV); 5.4 Longer contracts; 5.5 Integrated FM solutions; 5.6 Benefit analysis; 5.7 Intelligent client; 5.8 FM outsourcing models; 5.9 Selection process; What are the corporate objectives?; What are the implications?; What are the risks?; The service specification.