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Tabla de Contenidos:
  • Title page; Contents; Preface; Introduction; 1 Understanding records management; Defining the key terms in records management; The life of the record; Records as evidence and as sources of information; Records, documents and data; Records management and related disciplines; Managing paper and electronic records: the hybrid environment; Records management programmes, systems and standards; Managing the life of the record; References; 2 Analysing the context for records management; Using analytical techniques; The organization and its environment.
  • Understanding organizational cultures and structuresAnalysing and modelling systems; Elementary and aggregated records; Surveying records and records management systems; From analysis to implementation; References; 3 Classifying records and documenting their context; Understanding the context of records; Designing a classification scheme; Organizing and classifying records in paper-based systems; The architecture of a paper records system; Metadata for paper records; Classifying electronic records; Classifying records in hybrid systems; References; 4 Creating and capturing records.
  • Principles of records creation and captureCreating records; Capturing records into a records management system; Ensuring that records are captured systematically; Capturing records of routine processes; Capturing records of creative processes; Capturing information products in a records management system; Capturing data records and datasets; Capturing dynamic digital objects; Registering records; Assigning unique identifiers; Assigning metadata; References; 5 Managing appraisal, retention and disposition; The need for retention controls; The development of appraisal: theory and practice.
  • Appraisal strategy: a framework for decision makingAppraisal criteria; Documenting and applying retention decisions; Reviewing retention decisions after the creation of records; Retention of 'legacy' records; Disposition; Quality control and documentation; References; 6 Maintaining records and assuring their integrity; Storage systems for paper records; Establishing and managing a records centre; Options for electronic records; Managing archives; Selecting and using storage media and equipment; Storage location control; Conversion to an alternative medium.
  • Preserving electronic records over timeProtecting records against loss, misplacement or alteration; Threats and hazards: risk assessment and reduction; Business continuity planning; References; 7 Providing access; Meeting the needs of users; Approaches to retrieval; Confidentiality and rights of access; Managing external access to records; Archival services; References; 8 Implementing records management: practical and managerial issues; Getting started; Developing records management programmes and systems; Maintaining the impetus; Recording records management; References; Conclusion.