Service and service systems : provider challenges and directions in unsettled times /

Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Baron, Steve (J. Steve) (Autor), Hunter-Jones, Philippa (Autor), Warnaby, Gary (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014.
Edición:First edition.
Colección:2013 digital library.
Service systems and innovations in business and society collection.
Temas:
Crisis management.
Emergency management.
Disaster relief.
Human services.
Social service > Societies, etc.
Gestion de crise.
Secours aux victimes de catastrophes.
Services sociaux.
social services.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Crisis management
Disaster relief
Emergency management
Human services
unsettled times
consumption adequacy
service systems
public services
places
spatial service systems
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Living in unsettled times
  • 2. Schools of thought
  • 3. Consumption adequacy
  • 4. A service science perspective: urban service systems
  • 5. Urban service systems in unsettled times
  • 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times
  • 7. Unsettled times: the case of the UK "big freeze" of 2010
  • 8. Bringing it altogether: purposeful proposals, challenges, and directions
  • Notes
  • References
  • Index.

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