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Service and service systems : provider challenges and directions in unsettled times /
Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citi...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2014.
|
| Edición: | First edition. |
| Colección: | 2013 digital library.
Service systems and innovations in business and society collection. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 001 | EBOOKCENTRAL_ocn867482179 | ||
| 003 | OCoLC | ||
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| 006 | m eo d | ||
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| 019 | |a 1392116578 | ||
| 020 | |a 9781606495773 |q (electronic bk.) | ||
| 020 | |a 1606495771 |q (electronic bk.) | ||
| 020 | |z 9781606495766 |q (paperback) | ||
| 020 | |z 1606495763 (pbk.) | ||
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| 035 | |a (OCoLC)867482179 |z (OCoLC)1392116578 | ||
| 050 | 4 | |a HD49 |b .B277 2014 | |
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| 082 | 0 | 4 | |a 658.4056 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Baron, Steve |q (J. Steve), |e author. |1 https://id.oclc.org/worldcat/entity/E39PCjGKB7hQJrfpG8DTdJvdkP | |
| 245 | 1 | 0 | |a Service and service systems : |b provider challenges and directions in unsettled times / |c Steve Baron, Philippa Hunter-Jones and Gary Warnaby. |
| 250 | |a First edition. | ||
| 264 | 1 | |a New York, New York (222 East 46th Street, New York, NY 10017) : |b Business Expert Press, |c 2014. | |
| 300 | |a 1 online resource (1 PDF (151 pages)) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Service systems and innovations in business and society collection, |x 2326-2699 | |
| 500 | |a Title from PDF title page (viewed January 4, 2014). | ||
| 500 | |a Part of: 2013 digital library. | ||
| 504 | |a Includes bibliographical references (pages 143-148) and index. | ||
| 505 | 0 | |a 1. Living in unsettled times -- 2. Schools of thought -- 3. Consumption adequacy -- 4. A service science perspective: urban service systems -- 5. Urban service systems in unsettled times -- 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times -- 7. Unsettled times: the case of the UK "big freeze" of 2010 -- 8. Bringing it altogether: purposeful proposals, challenges, and directions -- Notes -- References -- Index. | |
| 520 | 3 | |a Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, (service) organizations--utilities, transport, medical, cleaning, housing, education, broadcasting, national and local government-- may become ineffective or unavailable: in other words, beyond the means of a significant proportion of citizens. This book explores the effect of unsettled times on spatial service systems. It provides original insights for managers of service organizations (especially public services), policy makers, and service system researchers and students. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Crisis management. | |
| 650 | 0 | |a Emergency management. | |
| 650 | 0 | |a Disaster relief. | |
| 650 | 0 | |a Human services. | |
| 650 | 0 | |a Social service |x Societies, etc. | |
| 650 | 6 | |a Gestion de crise. | |
| 650 | 6 | |a Secours aux victimes de catastrophes. | |
| 650 | 6 | |a Services sociaux. | |
| 650 | 7 | |a social services. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Social service |x Societies, etc. |2 fast | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Disaster relief |2 fast | |
| 650 | 7 | |a Emergency management |2 fast | |
| 650 | 7 | |a Human services |2 fast | |
| 653 | |a unsettled times | ||
| 653 | |a consumption adequacy | ||
| 653 | |a service systems | ||
| 653 | |a public services | ||
| 653 | |a places | ||
| 653 | |a spatial service systems | ||
| 700 | 1 | |a Hunter-Jones, Philippa, |e author. | |
| 700 | 1 | |a Warnaby, Gary, |e author. | |
| 758 | |i has work: |a Service and service systems (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGGYyWwwyCBqhVRBhxV4md |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |z 9781606495766 |
| 830 | 0 | |a 2013 digital library. | |
| 830 | 0 | |a Service systems and innovations in business and society collection. |x 2326-2699 | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1576566 |z Texto completo |
| 936 | |a BATCHLOAD | ||
| 938 | |a Askews and Holts Library Services |b ASKH |n AH28326511 | ||
| 938 | |a Business Expert Press |b BEPR |n 10821746 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL1576566 | ||
| 938 | |a ebrary |b EBRY |n ebr10821746 | ||
| 938 | |a EBSCOhost |b EBSC |n 1055531 | ||
| 938 | |a YBP Library Services |b YANK |n 12584960 | ||
| 938 | |a Internet Archive |b INAR |n serviceservicesy0000baro | ||
| 994 | |a 92 |b IZTAP | ||