Cargando…

Connected CRM : implementing a big-data-driven, customer-centric business strategy /

Mostrar otras versiones (1)

"Three macro trends are changing the marketing landscape and forcing massive change on most organizations: the digitization of media and channels; social media; and the ability for consumers to access media anytime, anywhere. Marketers are responding with data-driven, digital customer strategie...

Descripción completa

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Williams, David, 1963-
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Hoboken, New Jersey : John Wiley & Sons, Inc., [2014]
Temas:	Customer relations > Management. Relationship marketing. Strategic planning. Marketing relationnel. Planification stratégique. BUSINESS & ECONOMICS > Customer Relations. Customer relations > Management Relationship marketing Strategic planning
Acceso en línea:	Texto completo Texto completo

Ejemplares similares

Connected CRM : implementing a big-data-driven, customer-centric business strategy /
por: Williams, David, 1963-
Publicado: (2014)

Handbook of CRM : achieving excellence in customer management /
por: Payne, Adrian
Publicado: (2006)

Data driven : harnessing data and AI to reinvent customer engagement /
por: Chavez, Tom, et al.
Publicado: (2019)

Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers.
por: Specchia, Antonio
Publicado: (2022)

Customer-centric marketing : build relationships, create advocates and influence your consumers /
por: Cundari, Aldo
Publicado: (2015)

Customer Relationship Marketing To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully.
por: Hawkins, John
Publicado: (2019)

Managing the new customer relationship : strategies to engage the social customer and build lasting value /
por: Gordon, Ian, 1952 June 19-
Publicado: (2013)

Managing the new customer relationship : strategies to engage the social customer and build lasting value /
por: Gordon, Ian, 1952 June 19-
Publicado: (2013)

The Book of Business Awesome / How Engaging Your Customers and Employees Can Make Your Business Thrive/The Cost of Not Listening, Engaging, or Being Great at What You Do.
por: Stratten, Scott
Publicado: (2012)

Managing customer relationships on the internet /
Publicado: (2006)

The come back culture : 10 business practices that create lifelong customers /
por: Young, Jason, 1978-, et al.
Publicado: (2022)

Customer experience management : a revolutionary approach to connecting with your customers /
por: Schmitt, Bernd
Publicado: (2003)

Customer-centric marketing : build relationships, create advocates, and influence your customers /
por: Cundari, Aldo
Publicado: (2015)

Microsoft Dynamics CRM 4 for dummies /
por: Scott, Joel
Publicado: (2008)

Microsoft Dynamics CRM 4 for dummies /
por: Scott, Joel
Publicado: (2008)

The Connected Company /
por: Gray, David, 1957-, et al.
Publicado: (2014)

Rediscovering the Essentiality of Marketing Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress /
Publicado: (2016)

Customer Value Management Some Reflections and Future Trends.
por: Verhoef, Peter C.
Publicado: (2019)

Salesforce CRM : the definitive admin handbook : build, configure, and customize salesforce CRM and mobile solutions /
por: Goodey, Paul (computer software developer)
Publicado: (2019)

Using Microsoft CRM /
por: Brown, Laura, 1953-
Publicado: (2004)

Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey /
Publicado: (2020)

CRM for dummies /
por: Helgeson, Lars
Publicado: (2017)

Customer-driven disruption : five strategies to stay ahead of the curve /
por: Sarkar, Suman
Publicado: (2019)

Microsoft dynamics CRM 2011 scripting cookbook /
por: Tarla, Nicolae
Publicado: (2013)

Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide /
por: Benson, Neil
Publicado: (2012)

The Customer Catalyst : How to Drive Business Growth in the Customer Economy.
por: Bausor, Daniel
Publicado: (2019)

The Customer Catalyst : How to Drive Business Growth in the Customer Economy.
por: Bausor, Daniel
Publicado: (2019)

Never say sell : how the world's best consulting and professional services firms expand client relationships /
por: McMakin, Tom, et al.
Publicado: (2021)

Working with Microsoft Dynamics CRM 2011 /
por: Snyder, Mike
Publicado: (2011)

Crafting customer experience strategy : lessons from Asia /
Publicado: (2021)

The marketing performance blueprint : strategies and technologies to build and measure business success /
por: Roetzer, Paul, 1978-
Publicado: (2014)

Working with Microsoft Dynamics CRM 4.0 /
por: Steger, Jim
Publicado: (2008)

Customer-Driven Disruption : Five Strategies to Stay Ahead of the Curve.
por: Sarkar, Suman
Publicado: (2019)

Customer-Driven Disruption : Five Strategies to Stay Ahead of the Curve.
por: Sarkar, Suman
Publicado: (2019)

Customer value investment : formula for sustained business success /
por: Mahajan, Gautam, 1946-
Publicado: (2007)

Programming Microsoft Dynamics CRM 4.0 /
por: Steger, Jim
Publicado: (2009)

Analytics and dynamic customer strategy : big profits from big data /
por: Tanner, John F.
Publicado: (2014)

The Customer Centricity Playbook : Implement a Winning Strategy Driven by Customer Lifetime Value /
por: Fader, Peter S., et al.
Publicado: (2018)

Transform Customer Experience : How to achieve customer success and create exceptional CX /
por: Villani, Isabella
Publicado: (2019)

Transform customer experience : how to achieve customer success and create exceptional CX /
por: Villani, Isabella
Publicado: (2019)

Cannot write session to /tmp/vufind_sessions/sess_6rg301ibn9q7h19ee702qdldmt