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|a 9781442685901
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|a Provincial and territorial ombudsman offices in Canada /
|c edited by Stewart Hyson.
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|a Toronto ;
|a Buffalo :
|b University of Toronto Press,
|c Ã2009.
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300 |
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|a 1 online resource (xix, 307 pages) :
|b illustrations
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|a Institute of Public Administration of Canada series in public management and governance
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|a Includes bibliographical references.
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|a Print version record.
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|a In this collection, contributors describe and assess the performance of the ten ombudsman offices in light of their multiple and evolving functions.
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|a Cover; Contents; Contributors; Foreword; Preface; 1 Ombudsman Research Project: The Provincial and Territorial OmbudsOffices in Canada; 2 Alberta's Ombudsman: Following Responsibility in an Era of Outsourcing; 3 Fairness Inc.: Administrative Justice in B.C. -- The Ombudsman Office at Thirty; 4 Manitoba Ombudsman: Protecting Citizens through Fairness, Equity, and Accountability?; 5 Institutionalization of the Office of Ombudsman in New Brunswick; 6 Expedition Sailors: The Ombudsman in Newfoundland and Labrador; 7 Nova Scotia's Ombudsman: Conciliator, Consultant, and Cooperator.
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|a 8 Ontario Ombudsman: A Game of Trust9 Quebec Ombudsman's Evolution: Assessment of Reactive and Proactive Roles in the Context of Administrative Reforms; 10 Saskatchewan's Ombudsman Office: Reflections on Organizational Mandate and Capacity at the Turn of the Millennium; 11 Yukon's Ombudsman: An Evolutionary Step Forward; 12 Recapturing the Spirit, Enhancing the Project: The Ombudsman Plan in Twenty-First-Century Canada.
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|a Hyson, Stewart.
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|a Institute of Public Administration of Canada.
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|i Print version:
|t Provincial and territorial ombudsman offices in Canada
|z 9781442640672
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|w (OCoLC)440090645
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|a Institute of Public Administration of Canada series in public management and governance.
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