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LEADER 00000cam a2200000 i 4500
001 EBOOKCENTRAL_ocn861200084
003 OCoLC
005 20240329122006.0
006 m o d
007 cr cnu---unuuu
008 131021s1999 xx o 000 0 eng d
040 |a N$T  |b eng  |e rda  |e pn  |c N$T  |d OCLCF  |d YDXCP  |d EBLCP  |d OCLCQ  |d ZCU  |d MERUC  |d OCLCQ  |d ICG  |d OCLCQ  |d WYU  |d DKC  |d OCLCQ  |d K6U  |d OCLCQ  |d OCLCO  |d OCLCQ  |d OCLCO 
019 |a 922948763 
020 |a 9783110968361  |q (electronic bk.) 
020 |a 3110968363  |q (electronic bk.) 
020 |z 359824360X 
020 |z 9783598243608 
029 1 |a DEBBG  |b BV044053845 
029 1 |a GBVCP  |b 836586654 
035 |a (OCoLC)861200084  |z (OCoLC)922948763 
050 4 |a Z674.4 
072 7 |a LAN  |x 025000  |2 bisacsh 
082 0 4 |a 025.1  |2 22 
049 |a UAMI 
100 1 |a Penfold, Sharon. 
245 1 0 |a Change management for information services /  |c Sharon Penfold. 
264 1 |a East Grinstead :  |b Bowker Saur,  |c [1999] 
264 4 |c ©1999 
300 |a 1 online resource (205 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Information Services Management Series 
588 0 |a Print version record. 
505 0 |a The Author -- Introduction to the series (Guy St. Clair; Series Editor) -- Contents -- List of figures -- Introduction -- Chapter 1 Status report: the information profession -- State of the art -- Professional issues -- Technology -- Chapter 2 Status report: the Information Age -- The Information Age -- Information overload -- Organizational issues in the Information Age -- Chapter 3 Status report: knowledge management -- History -- Definition -- Methods and approaches -- Dangers -- Implications for information services -- Pack leaders -- Change 
505 8 |a Chapter 4 Status report: summarySWOT strengths, weaknesses, opportunities, threats -- PEST political, economic, social, technological -- Chapter 5 Implications for the information profession -- Impact -- Opportunities -- Skills and abilities -- Education and learning -- Change -- Summary -- Chapter 6 Change management theory -- Relevance -- The context of change management -- Implications -- Conditions for success -- Process -- Resistance -- Frameworks and approaches -- Chapter 7 Managing change: information services framework -- Context -- Aim 
505 8 |a Changing organizational cultureChanging attitudes -- Skills audit -- The framework overview -- The framework toolkit -- Chapter 8 Where next? -- Chapter 9 Real-world examples -- SmithKline Beecham Pharmaceuticals -- Hewlett Packard Laboratories -- Washington State University at Vancouver -- Pennsylvania State University -- Published case studies synopses -- Appendix A SLA Competencies -- Extract from the full report -- Appendix B Recommended reading -- Appendix C References and bibliography -- Index 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Information services  |x Management. 
650 0 |a Library administration. 
650 0 |a Organizational change. 
650 6 |a Services d'information  |x Gestion. 
650 6 |a Bibliothèques  |x Administration. 
650 6 |a Changement organisationnel. 
650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Library & Information Science  |x General.  |2 bisacsh 
650 7 |a Information services  |x Management  |2 fast 
650 7 |a Library administration  |2 fast 
650 7 |a Organizational change  |2 fast 
776 0 8 |i Print version:  |a Penfold, Sharon.  |t Change management for information services  |z 359824360X  |w (OCoLC)796041062 
830 0 |a Information services management. 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3045437  |z Texto completo 
938 |a EBL - Ebook Library  |b EBLB  |n EBL3045437 
938 |a EBSCOhost  |b EBSC  |n 628755 
938 |a YBP Library Services  |b YANK  |n 10821811 
994 |a 92  |b IZTAP