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Leading Through Uncertainty : How Umpqua Bank Emerged from the Great Recession Better and Stronger than Ever.

From the CEO of Umpqua Bank, the essential leadership practices that allowed the West Coast's largest independent community bank to emerge from the economic crisis even stronger than before In this follow-up to the successful Leading for Growth, Umpqua Bank CEO Ray Davis shares the tactics and...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Davis, Raymond P.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Wiley, 2013.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Leading Through Uncertainty: How Umpqua Bank Emerged from the Great Recession Better and Stronger Than Ever; Copyright; Contents; Foreword; Introduction: The Great Uncertainty; Part 1: Leading Yourself; Chapter 1: The New Normal; A World in Flux; Change the Game; Be Agile-You Can't Stand Still; Relentless Progress is the Key; Deal with It; For Reflection; Chapter 2: The Truth, Nothing But the Truth; Why I Tell the Truth; Being Truthful with Yourself; For Reflection; Chapter 3: Problems and the Healing Process; The State of Denial; Timing is Everything; Encourage Your People to Step Up.
  • For ReflectionChapter 4: Control and Uncertainty; Managing the Risk Element; Worry About What You Can Control; Two Aspects of a Leader's Job: Controllable Results and Uncertainty; Black and White: Making Decisions Easy; Do Your Best, Get Input, and Remember-It's Just A Number!; For Reflection; Chapter 5: Exercise Your Intuition; Intuition and Customer Relations; Listen and Act; Know When to Act; When You Trust Your Intuition, Opportunities Follow; Regular Practice will Strengthen Your Intuition; For Reflection; Part 2: Leading Your Organization; Chapter 6: Be Really Good at the Basics.
  • Company Standards and EthicsCore Values of the Leadership Team; Believe in Yourself; For Reflection; Chapter 7: The Value of a Value Proposition; Price is a Death Spiral; Living Your Value Proposition; Creating Your Value Proposition; Communicating Your Value Proposition; Nurturing Your Value Proposition; For Reflection; Chapter 8: Be Available; Keep Your Organization Flat; Be Available to Everyone: Associates, Customers, Suppliers, and the Public; How Else Can You Lead in Difficult Times?; Be Confident; Be Real; For Reflection; Chapter 9: Motivate and Inspire; Sincerity, Trust, and Passion.
  • The Value of People in Uncertain TimesThe Value of Team Players; An Infrastructure for Motivating Our People; For Reflection; Chapter 10: Leverage Your Assets; Leveraging Technology; Businesses are More Efficient Because They Have to Be to Survive; Learn to Make 1 + 1 = 4; For Reflection; Part 3: Leading the Way; Chapter 11: Reputation Counts; Occupy Umpqua; No Chipped Paint; Ripples on A Pond; For Reflection; Chapter 12: Create Buzz (But Manage Crisis); In Today's Noisy World, Buzz is Critical; Rumors Start Fast (And Bad News Spreads Faster); You are Best at Delivering Your Message.
  • Corny is (Very) GoodPower of the Unexpected; For Reflection; Chapter 13: Build Momentum; Know When to Hit the Gas, and When to Slow Down; With Uncertain Times Come Great Opportunities; Bring in Incremental Resources to Build Momentum; For Reflection; Chapter 14: Practice Incremental Evolution; Sustaining A Competitive Gap; Study Industries Outside Your Own; Easier to Do in Good Times than in Bad; For Reflection; Conclusion: Lead On; Notes; Acknowledgments; About the Authors; Index; Advertisements.