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10 essentials for high performance quality in the 21st century /
As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirem...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Portland, Or. : Taylor & Francis [distributor],
London : Productivity ;
2011.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Title Page; Copyright; Dedication; Contents; List of Figures; List of Tables; Preface; Acknowledgments; Introduction; Chapter 1: The Need for Quality Performance; Chapter 2: Leadership; Chapter 3: Execution; Chapter 4: Innovation; Chapter 5: People and Quality; Chapter 6: Time Management; Chapter 7: Engagement; Chapter 8: Team Building; Chapter 9: Quality Operating System; Chapter 10: Advanced Quality Planning; Epilogue; Selected Bibliography; Index; About the Author.