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10 essentials for high performance quality in the 21st century /

As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirem...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Stamatis, D. H., 1947-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Portland, Or. : Taylor & Francis [distributor], London : Productivity ; 2011.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a 10 essentials for high performance quality in the 21st century /  |c by Diomidis H. Stamatis. 
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505 0 |a Cover; Title Page; Copyright; Dedication; Contents; List of Figures; List of Tables; Preface; Acknowledgments; Introduction; Chapter 1: The Need for Quality Performance; Chapter 2: Leadership; Chapter 3: Execution; Chapter 4: Innovation; Chapter 5: People and Quality; Chapter 6: Time Management; Chapter 7: Engagement; Chapter 8: Team Building; Chapter 9: Quality Operating System; Chapter 10: Advanced Quality Planning; Epilogue; Selected Bibliography; Index; About the Author. 
520 |a As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, 10 Essentials for High Performance Quality in the 21st Century proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode. Identifying 10 steps readers can follow to optimize the quality of products and improve custom. 
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