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Partners in performance : successful performance management /
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Menlo Park, Calif. :
Crisp Learning,
©1997.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- ""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION 1 Why Partner for Performance?""; ""WHERE ARE YOU NOW?""; ""WHAT IS A PERFORMANCE AGREEMENT?""; ""CASE STUDY #1: MAKING DIFFICULT CHOICES""; ""SECTION 2 Developing Performance Goals""; ""PURPOSE OF GOAL SETTING""; ""ATTITUDES AND PERFORMANCE AGREEMENTS""; ""THE PERFORMANCE AGREEMENT""; ""COLUMN 1: KEY JOB RESPONSIBILITIES""; ""What Is a Key Job Responsibility?""; ""COLUMN 2: GOALS""; ""SETTING S.M.A.R.T. GOALS""; ""SETTING REASONABLE GOALS""; ""GUIDELINES FOR SETTING GOALS""
- ""ESTABLISH A MEASUREMENT SYSTEM""""CORPORATE GOALS DRIVE PERFORMANCE AGREEMENT GOALS""; ""CASE STUDY #2: WHO WILL BE THE BEST AT PERFORMANCE AGREEMENTS?""; ""COLUMN 3: RANKING OF GOALS""; ""SECTION 3 Building Commitment""; ""COMMITMENT EQUALS SUCCESS""; ""STEPS TO CREATE JOB COMMITMENT""; ""STEP #1: Develop""; ""STEP #2: Weigh""; ""STEP #3: Discuss""; ""STEP #4: Support""; ""THE PERFORMANCE AGREEMENT DISCUSSION""; ""HOW TO INTRODUCE THE PERFORMANCE AGREEMENT""; ""TIPS FOR THE PERFORMANCE AGREEMENT DISCUSSION""; ""COLUMN 4: POTENTIAL OBSTACLES""; ""OBSTACLES THAT BLOCK GOAL ACHIEVEMENT""
- ""COLUMN 5: ACTION PLAN""""DEVELOPING AN EFFECTIVE ACTION PLAN""; ""EXAMPLE OF A PERFORMANCE AGREEMENT""; ""EXERCISE: PERFORMANCE AGREEMENT""; ""PERFORMANCE AGREEMENT QUIZ""; ""SECTION 4 Preparing for the Performance Review""; ""ESTABLISHING THE RIGHT CLIMATE""; ""WHAT A WELL-PLANNED PERFORMANCE REVIEW CAN DO FOR YOU""; ""WHAT A WELL-PLANNED PERFORMANCE REVIEW CAN DO FOR EMPLOYEES""; ""THE EFFECTIVE PERFORMANCE REVIEWER""; ""ASSESSING YOUR EFFECTIVENESS AS A PERFORMANCE REVIEWER""; ""THE PERFORMANCE REVIEW FORM""; ""SUPERVISOR PREPARATION""; ""EMPLOYEE SELF-APPRAISAL""
- ""Questions for the Employee Self-Appraisal""""Thought Stimulators""; ""PERFORMANCE REVIEW PITFALLS""; ""COLUMN 6: PERFORMANCE RATING""; ""COLUMN 7: SUPERVISOR COMMENTS""; ""GUIDELINES FOR REVIEW SESSION""; ""CASE STUDY #3: WHAT UPSET JESS?""; ""EXERCISE: PERFORMANCE REVIEW""; ""SECTION 5 Effective Performance Reviews""; ""HOW TO BEGIN THE DISCUSSION""; ""EFFECTIVE PERFORMANCE REVIEWS ARE DISCUSSIONS, NOT LECTURES""; ""COLUMN 8: EMPLOYEE COMMENTS""; ""HOW TO GET AN EMPLOYEE TO TALK FREELY""; ""QUESTIONS THAT FACILITATE PERFORMANCE REVIEW DISCUSSIONS""
- ""Open-ended, reflective, and directive questions""""discussing unsatisfactory performance""; ""supporting employee development""; ""closing the performance review discussion""; ""case study #4: four performance reviews""; ""following through""; ""a performance review checklist for supervisors""; ""putting it all together: skill practice""; ""suggested answers to cases""