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50 one-minute tips for better communication : a wealth of business communication ideas /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bozek, Phillip E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Menlo Park, Calif. : Crisp Learning, 1997.
Edición:Rev. ed.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • TITLE
  • COPYRIGHT
  • ABOUT THE AUTHOR
  • CONTENTS
  • PREFACE
  • PART 1 17 One-Minute Tips to Improve Your Meetings
  • BEFORE THE MEETING
  • TIP 1 THINK OF MEETINGS AS INVESTMENTS
  • TIP 1: EXERCISE
  • Are You Paying Fines For Your Company Meetings?
  • TIP 2 THINK PURPOSES, NOT MEETINGS
  • TIP 2: EXERCISE
  • To Meetâ€?Or Not to Meet
  • TIP 3 FORECAST YOUR MEETINGS
  • If Youâ€?re a Participantâ€?Ask!
  • MEETING ANNOUNCEMENT AND AGENDA
  • TIP 4 USE THE ROOM TO SET THE MEETINGâ€?S TONE
  • Furniture
  • Lighting
  • Temperature
  • Amenities
  • Logistical DetailsSome Roon Arrangements
  • DURING THE MEETING
  • TIP 5 USE A “RECIPEâ€? TO START MEETINGS WELL
  • A Meeting Opening Recipe
  • TIP 6 TAKE PUBLIC CATEGORY MINUTES
  • Suggestions for Using Public Categories
  • TIP 7 USE “FUNNELINGâ€? TO BRAINSTORM IN GROUPS
  • TIP 8 USE “FAST NETWORKSâ€? TO BRAINSTORM ON MULTIPLE ISSUES
  • TIP 9 KNOW HOW EFFECTIVE LEADERS BEHAVE
  • TIP 10 10 KEY STATEMENTS OF EFFECTIVE MEETING LEADERS
  • Exercises in Asking Questions
  • General Question Types
  • TIP 10: EXERCISE
  • More Specific Question Types
  • TIP 11 USE THE FAST FORMULA TO MANAGE MEETING THEFTA Solution: Use FAST Diplomacy
  • Additional Guidelines for Managing Meeting Theft
  • AT THE END OF THE MEETING
  • TIP 12 USE A “RECIPEâ€? TO FINISH MEETINGS WELL
  • A Meeting Conclusion Recipe
  • Using the “Last Wordsâ€? Technique
  • Some Suggestions for Using Last Words
  • TIP 12: EXERCISE
  • Experimenting with the FAST Technique
  • TIP 13 EVALUATE MEETINGS TO ENSURE PRODUCTIVITY
  • TIP 14 QUICK STRATEGIES FOR AD HOC MEETINGS
  • TIP 15 QUICK STRATEGIES FOR ONE-ON-ONE MEETINGS
  • TIP 16 HOW TO AVOID THE WORLDâ€?S WORST MEETINGSGOOD LUCK!
  • TIP 17 USE SPECIAL STRATEGIES FOR TELECONFERENCES
  • Before the Teleconference
  • At the Start of the Teleconference
  • During the Teleconference
  • At the End of the Teleconference
  • A Final Word About Teleconferences
  • PART 2 16 One-Minute Tips to Improve Your Business Writing
  • GETTING STARTED
  • TIP 18 HOW EFFICIENTLY DO YOU WRITE?
  • Recommended Answers
  • TIP 19 ASK YOURSELF QUESTIONS BEFORE YOU GIVE ANSWERS
  • Planning Saves Time and Effort
  • Adapt the Form on the Next Page
  • Plan Writing in WritingTIP 20 BRAINSTORM NOW, ORGANIZE LATER
  • Early Criticism Kills the Creative Process
  • The Brainstorming Attitude
  • Brainstorming Guidelines
  • TIP 21 TRY “CLUSTERâ€? BRAINSTORMING
  • How to Cluster
  • Action Requests
  • TIP 22 FOR LONG REPORTS, USE “SECTIONâ€? BRAINSTORMING
  • How to Use Section Brainstorming
  • For Team Authorship, Use Flipcharts
  • TIP 23 FOR TEAM BRAINSTORMING, USE STICKY NOTES
  • A Sticky-Note Brainstorming Example
  • GETTING ORGANIZED
  • TIP 24 PUT FIRST THINGS FIRSTâ€?AND LAST