Governing IT outsourcing relationships : the roles of contract, control and relational norms /

Hauptbeschreibung The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This study adds to this growing field of int...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kuhlmann, Daniel
Formato: Electrónico eBook
Idioma:Alemán
Publicado: Hamburg : Diplomica Verlag, 2012.
Temas:
Information technology > Contracting out.
Information resources management.
Electronic data processing departments > Contracting out.
Gestion de l'information.
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
Electronic data processing departments > Contracting out
Information resources management
Information technology > Contracting out
Acceso en línea:Texto completo
Descripción
Sumario:Hauptbeschreibung The dynamics of the relationship between service recipient and service provider in IS outsourcing relationships recently gained increased attention as relationships are believed to have a considerable influence on IS outsourcing success. This study adds to this growing field of interest by developing an IS outsourcing relationship framework in the form of a process model. Three rather disjointed areas of research, namely contractual governance, relational norms, and control, have been set in a common context by interrelating them as the three main governance modes.
Notas:Cover title.
Descripción Física:1 online resource (viii, 91, ix-xxxviii pages) : illustrations
Bibliografía:Includes bibliographical references.
ISBN:9783842829534
3842829531
3842879539
9783842879539

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