Expert Mediators : Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts.

Tapping the experience and wisdom of over 175 highly qualified mediators from across different realms of the mediation practice and across geographic regions, Expert Mediators: Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts integrates best practices to overcome classic...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Poitras, Jean
Otros Autores: Raines, Susan
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Lanham : Jason Aronson, Inc., 2012.
Temas:
Conflict management.
Interpersonal relations.
Psychology > Study and teaching.
Gestion des conflits.
SOCIAL SCIENCE > Violence in Society.
Conflict management
Interpersonal relations
Psychology > Study and teaching
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Acknowledgments; Introduction; 1 Tapping Expert Mediators' Knowledge; 2 Dealing with Resistance to Mediation; 3 Dealing with Mistrust among Parties; 4 Dealing with Difficult Attorneys; 5 Dealing with Cultural Differences; 6 Maintaining Neutrality in Mediation; 7 Dealing with Parties' Emotions; 8 Moving from Past to Future Focus; 9 Dealing with Entrenched Positions; Conclusion; Appendix; Bibliography; Index; About the Authors.

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