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The Fundamentals of Quality Management /

This text covers the tools, techniques and methods of Quality Management and provides a developmental framework for understanding their application. The main stages of quality development are outlined as Systems orientation, Improvement orientation and Prevention orientation and the techniques are d...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kehoe, Dennis F.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Dordrecht : Springer Netherlands, 1996.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1 Introduction
  • 2 Quality systems and ISO 9000
  • 3 Quality costs and performance measurement
  • 4 Motivation for quality
  • 5 Total quality management
  • 6 Acceptance sampling
  • 7 Statistical process control
  • 8 Problem-solving tools
  • 9 Reliability management
  • 10 Advanced quality planning.