The Fundamentals of Quality Management /
This text covers the tools, techniques and methods of Quality Management and provides a developmental framework for understanding their application. The main stages of quality development are outlined as Systems orientation, Improvement orientation and Prevention orientation and the techniques are d...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Dordrecht :
Springer Netherlands,
1996.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- 1 Introduction
- 2 Quality systems and ISO 9000
- 3 Quality costs and performance measurement
- 4 Motivation for quality
- 5 Total quality management
- 6 Acceptance sampling
- 7 Statistical process control
- 8 Problem-solving tools
- 9 Reliability management
- 10 Advanced quality planning.