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Organizational Behaviour : Performance Management in Practice.
This book offers a fresh and comprehensive approach to the essentials that constitute the discipline of organizational behaviour with a strong emphasis on the application of organizational behaviour and performance management in practice. It concentrates on the development of effective patterns of b...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken :
Taylor and Francis,
2013.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Title; Copyright; Dedication; Contents; List of boxes; List of figures; List of tables; Preface; Acknowledgements; PART 1 The context of organizational behaviour; 1 Introduction; The context of organizational behaviour; The basis of organizational behaviour; The disciplines of organizational behaviour; The development of organizational behaviour; The outcomes of organizational behaviour research; Organizational behaviour as a field of professional and managerial expertise; Conclusions; 2 Organizations and their environment; Introduction; Organizational goals, aims and objectives.
- Organizational performanceAnalysing the environment; Failure; Systems; Organizations in their environment; Contingency approaches; Conclusions; 3 Change; Introduction; The change process; Changing the status quo; Drives for change; The change process; Barriers; Other factors in the management of change; Conclusions; PART 2 The disciplines of organizational behaviour; 4 Perception; Introduction; The context of perception; Perceptual errors; Other influences on perception; Perceptual defence mechanisms; Conclusions; 5 Attitudes, values and beliefs; Introduction; Attitudes; Values; Shared values.
- BeliefsSocialization; Learning; Individual development; Conclusions; 6 Ethics; Introduction; Ethics and management; Survival; Relationships with employees; Responsibilities and obligations to staff; Relationships with suppliers; Relationships with customers; Relationships with communities; Means and ends; Corporate governance; Conclusions; 7 Motivation; Introduction; Major theories of motivation; Motivation and achievement; Job and work design; Rewards; Motivation as a process; Conclusions; 8 Communication; Introduction; Upward and downward communication; Channels of communication.
- Elements necessary for effective communicationNon-verbal communication; Barriers and blockages; Channels of communication; Organizational toxicity; Assertiveness; Conclusions; 9 Influence, power and authority; Introduction; Sources of power and influence; Centres of power in organizations; Power and influence relationships; Control mechanisms; Delegation; Misuses of power and influence; Relationship structures and spheres of influence; Conclusions; 10 Realpolitik; Introduction; Survival; Personal promotion and advancement; Spheres of influence; Patronage; Favouritism; Victimization.
- The ability to influenceRefusals and blockages; Special relationships; Confidence and trust; Moral compass; Ambiguity; Realpolitik activities; Competition for resources; Lobbying and presentation; Organizational health and well-being; Conclusions; 11 Conflict; Introduction; Levels of conflict; Sources of conflict in organizations; Symptoms of conflict; Causes of conflict; The parties to the conflict; Strategies for the management of conflict; Operational approaches to the management of conflict; Other means of reconciling workplace conflict; Conclusions; 12 Teams and groups; Introduction.