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20240329122006.0 |
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130625s2013 xx o 000 0 eng d |
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|a 9781135158255
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|a 1135158258
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|b 000052918527
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|a 658.3
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|a UAMI
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|a Pettinger, Richard.
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|a Organizational Behaviour :
|b Performance Management in Practice.
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|a Hoboken :
|b Taylor and Francis,
|c 2013.
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|a 1 online resource (608 pages)
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Cover; Title; Copyright; Dedication; Contents; List of boxes; List of figures; List of tables; Preface; Acknowledgements; PART 1 The context of organizational behaviour; 1 Introduction; The context of organizational behaviour; The basis of organizational behaviour; The disciplines of organizational behaviour; The development of organizational behaviour; The outcomes of organizational behaviour research; Organizational behaviour as a field of professional and managerial expertise; Conclusions; 2 Organizations and their environment; Introduction; Organizational goals, aims and objectives.
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|a Organizational performanceAnalysing the environment; Failure; Systems; Organizations in their environment; Contingency approaches; Conclusions; 3 Change; Introduction; The change process; Changing the status quo; Drives for change; The change process; Barriers; Other factors in the management of change; Conclusions; PART 2 The disciplines of organizational behaviour; 4 Perception; Introduction; The context of perception; Perceptual errors; Other influences on perception; Perceptual defence mechanisms; Conclusions; 5 Attitudes, values and beliefs; Introduction; Attitudes; Values; Shared values.
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|a BeliefsSocialization; Learning; Individual development; Conclusions; 6 Ethics; Introduction; Ethics and management; Survival; Relationships with employees; Responsibilities and obligations to staff; Relationships with suppliers; Relationships with customers; Relationships with communities; Means and ends; Corporate governance; Conclusions; 7 Motivation; Introduction; Major theories of motivation; Motivation and achievement; Job and work design; Rewards; Motivation as a process; Conclusions; 8 Communication; Introduction; Upward and downward communication; Channels of communication.
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|a Elements necessary for effective communicationNon-verbal communication; Barriers and blockages; Channels of communication; Organizational toxicity; Assertiveness; Conclusions; 9 Influence, power and authority; Introduction; Sources of power and influence; Centres of power in organizations; Power and influence relationships; Control mechanisms; Delegation; Misuses of power and influence; Relationship structures and spheres of influence; Conclusions; 10 Realpolitik; Introduction; Survival; Personal promotion and advancement; Spheres of influence; Patronage; Favouritism; Victimization.
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|a The ability to influenceRefusals and blockages; Special relationships; Confidence and trust; Moral compass; Ambiguity; Realpolitik activities; Competition for resources; Lobbying and presentation; Organizational health and well-being; Conclusions; 11 Conflict; Introduction; Levels of conflict; Sources of conflict in organizations; Symptoms of conflict; Causes of conflict; The parties to the conflict; Strategies for the management of conflict; Operational approaches to the management of conflict; Other means of reconciling workplace conflict; Conclusions; 12 Teams and groups; Introduction.
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|a Purpose.
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|a This book offers a fresh and comprehensive approach to the essentials that constitute the discipline of organizational behaviour with a strong emphasis on the application of organizational behaviour and performance management in practice. It concentrates on the development of effective patterns of behaviour, values and attitudes, and relates these issues to effective organization performance in times of organizational and environmental change and turbulence. The book is divided into four parts, providing a clear structure for the study of the subject.
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|a Print version record.
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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|a Industrial management.
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650 |
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|a Leadership.
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650 |
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|a Organizational behavior.
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758 |
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|i has work:
|a Organizational Behaviour : Performance Management in Practice (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCXThWBf7PhKwpBxJTKVcT3
|4 https://id.oclc.org/worldcat/ontology/hasWork
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776 |
0 |
8 |
|i Print version:
|a Pettinger, Richard.
|t Organizational Behaviour : Performance Management in Practice.
|d Hoboken : Taylor and Francis, ©2013
|z 9780415481427
|
856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1192501
|z Texto completo
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938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL1192501
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994 |
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|a 92
|b IZTAP
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